Abraj Al-Bait, Mecca, Now Enjoys HotelMagix 2.0

Movenpick, Fairmont and Raffles have successfully rolled out IPMagix- HotelMagix 2.0. While Swiss Hotel is getting ready to kick off the deployment of the solution

IPMagix, the leading Unified Communications Applications provider in the Middle East region, is glad to announce that HotelMagix 2.0 deployment was successfully completed for Fairmont and Raffles, two of the most prominent hotels among the international chains of hotels in Abraj Al-Bait Towers -Makkah, also known as Clock Royal Tower.

The project is considered one of the most strategic projects for IPMagix, as the company was able to stand out among fierce competition from various international companies. It started in 2010, with Movenpick, and was later followed by Fairmont and Raffles. During the third quarter of 2011, IPMagix will also roll out into the fourth hotel - Swiss Hotel, making it one of the hugest ventures that IPMagix has ever indulged. Abraj Makkah impresses its guests, with its in-room luxurious services that facilitate their stay, making it a memorable one during their hajj and umrah pilgrimages.

HotelMagix is an impeccable solution for every Hotel which aims to provide guests with an extraordinary experience during their hotel stay. The solution delivers the optimal experience that improves guest loyalty, attracts new customers and creates an atmosphere of service and convenience that sets the hotel apart from the competition. HotelMagix is based on a flexible IP platform where guests can use their Cisco IP Phones to set their own wakeup calls, Do Not Disturb (DND), reminders and facility reservations. In addition, guests may be reminded of prayer times through the Salat service. Hotel management may measure guest satisfaction levels through an automated, easy-to-browse satisfaction survey.
Abraj Al-Bait Towers is a complex in Al Masjid Al Haram in Makkah, Kingdom of Saudi Arabia. The building holds several world records, including: the tallest hotel in the world, accommodating the tallest clock tower, the world's largest building floor area, and will become the second tallest building in the world. The complex consists of several well-known Hotel chains, among which the two Hotels where HotelMagix has been deployed: Fairmont and Raffles.

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Tags: Hospitality, IP Telephony Applications, Middle East


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