Admiral Markets Offering Remote Assistance

London, February 10, 2016 (Newswire.com) - ​Forex and CFD broker Admiral Markets is now offering traders remote assistance. Forex & CFDs are an online products (traded online), and online support is the obvious service for that. Launched earlier this month, the initiative aims to take the hassle out of lengthy or repeated phone calls when traders need help fast.  

The new remote support software also gives traders real-time support in learning how to use the MetaTrader 4 basic and Supreme edition platforms - from anywhere, on computer. 

Most of the complaints or support requests of traders and beginners in retail Forex are technical problems. Sometimes they are easy, sometimes they are difficult, and quite often it is not easy to explain in words, what the issue is. Therefore, a remote service shows you 100% the same view that the client has. The full screen. This way it is easier to find bugs, errors or typical mistakes which would otherwise be very hard to locate.

Jens Chrzanowski, Admiral Markets UK client support Berlin

To start using the software, a trader simply accepts the given Terms & Conditions and downloads from the same page.

For further information click here or contact [email protected]