Agilence Releases New eCommerce Module

Purpose-built e-commerce analytics address fraud to improve operations and increase profit

Agilence Inc., the leading loss prevention analytics provider for retailers, grocers, and restaurants, today proudly announced the launch of its new eCommerce Module. The module's purpose-built e-commerce dashboards and reports augment the Agilence Analytics platform, giving users instant and deep visibility into e-commerce activity. 

The Agilence eCommerce Module provides powerful insights into e-commerce sales, returns, and customer behaviors, highlighting key metrics such as average basket sizes and sales-reducing activities for each store. It also offers a detailed look into specific e-commerce operations like Buy Online, Pickup In-Store (BOPIS); Buy Online, Return In-Store (BORIS); no-cost sales; and special promotions. Additionally, the Module reconciles inventory for in-store and digital channels as well as analyzes shipping patterns and identifies areas of concern, improving customer satisfaction, reducing loss, and streamlining operations. 

β€œE-commerce continues to be a growing portion of revenue for retailers, but digital channels also bring a whole new set of challenges,” said Russ Hawkins, CEO at Agilence. β€œAt Agilence, we are committed to providing retailers, restaurants, and grocers with cutting-edge tools that empower them to thrive in today's digital-first economy. The eCommerce Module enables companies to understand their ever-growing eCommerce operations, streamline their operations, and identify and prevent digital theft and fraud. Our customers are already realizing millions of dollars in savings through e-commerce analytics.” 

With the launch of the eCommerce Module, Agilence continues to establish itself as an innovator in retail, restaurant, and grocery analytics. Organizations can now access out-of-the-box functionality to immediately understand their e-commerce business and how it connects to their brick-and-mortar locations.  

Source: Agilence, Inc.

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Tags: Asset Protection, data analytics, eCommerce, Loss Prevention, Retail


About Agilence, Inc.

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Agilence is the leader in loss prevention analytics, helping prominent retail, restaurant, and grocery companies increase their profit margins by reducing preventable loss.

Agilence, Inc.
309 Fellowship Road (200)
Mount Laurel Township, NJ 08054
United States