Agilence Strengthens Professional Auditing Services with Promotion of Karen VanBrunt, LPC

Loss Prevention Certified expert brings 32 years of highly specialized experience

Agilence Inc., the leader in point-of-sale video auditing solutions, today announced that Karen VanBrunt was promoted to the position of Director of Professional Auditing Services. VanBrunt will be responsible for the development and expansion of the auditing group and will lead the company's effort to further enhance the professional services offered to customers. Karen will also leverage her experience and expertise to educate retailers and train analysts to find the hidden shrink that frequently goes unnoticed.

Agilence's auditing services-offered in conjunction with the Hawkeye POS video auditing software-features a team of professional analysts that specialize in quickly identifying margin-robbing activities before they amount to significant losses. Hawkeye's item-level synchronization and powerful query and analysis tool allow the analysts to view up to 50 times more transactions a day than any other tool on the market. However, it's VanBrunt's guidance and the team's retail experience that enables them to see through the transactions and identify the root cause of the loss.

"Karen has continually leveraged her industry expertise to help our customers reach their goals and objectives," stated Russ Hawkins, President and CEO of Agilence. "Her ability to analyze and quickly identify operational errors, poor promotion execution and fraudulent activities for our customers is unmatched in the industry. Since joining our team in 2008, Karen has taken our professional auditing services to new levels of effectiveness. I am confident that moving forward, her leadership strengths will continue to heighten the success of our organization."

In her previous position, VanBrunt was instrumental in the training and oversight of the analyst team. Under her management, over $50 million in shrink has been identified; and, on average, customers who utilize her team of professional auditors had twice the return-on-investment as a customer who did not use Agilence's auditing services.

Karen brings with her 32 years of highly specialized experience in the loss prevention arena, 24 of which were with Pathmark. She holds her retail certification from Cornell University and her loss prevention certification from the Loss Prevention Foundation. Karen is an active member of the New Jersey Food Council and Pennsylvania Food Merchants Association and is a charter member of the Loss Prevention Foundation-where she serves on the Exam Committee.

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Tags: fraud, fraudulent activities, Karen VanBrunt, loss prevention, LP, point of sale, POS, POS video auditing


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Agilence, Inc.
60 Blacksmith Road
Newtown, PA 18940