An Ultimate CRM Solution From NDOT

Online, May 3, 2012 (Newswire.com) - The Engagedots CRM from NDOT Technologies has been released on the right time in the market when there is a booming demand for CRM solutions. It has complete CRM module such as employee management, sales management, task management, performance management, support & tickets management, social media management etc.

The Engagedots manages all the employee details in a hierarchical structure which helps for proper resource utilization and stores the level-wise and team-wise details. It helps to manage the employees efficiently with easy ways to assign single or multiple tasks to the employees. The performance of the employees are evaluated based on the task completion within a timeline. This helps to streamline the employees to work towards their set goals resulting in better goal-oriented performance.

The best noticeable feature of the Engagedots CRM is the availability of social networking within the enterprise which is useful for establishing a collaboration among the employees. The software has utilized the social media at the right length by integrating the social networking site such as Facebook, Twitter, and LinkedIn to build the communication with colleagues and customers. Engagedots acts like a social CRM suitable for all industry verticals.

The contact database has been centralized in Engagedots providing flexible ways to follow the leads from clients to convert them into a sale. The contact database is utilized with all the support communication medium such as email, live chat, web form, Skype, and telephone. The events and tasks such as meetings or appointments with clients and prospects are effectively co-ordinated by the CRM that helps for sales promotion. The Engagedots CRM also generates detailed reports about the contacts and lead status.

Some of the exclusive features of Engagedots CRM are listed below:
The team is managed in the hierarchical structure.
Easy assignment of tasks and leads that can be split up team-wise.
The task can be filtered to produce team-wise analytics/report.
Auto reminders can be set.
Easy employee management with options to measure the work.
Employee roles can be assigned dynamically with options to set access permission.
Each employee can access via role-based dashboard.
The real-time quotes allows easy generation of product quotation accelerating sales activity.
The payment process can be monitored along with purchase/invoice tracking.
Many email templates are available along with facility to track the email history.
New fields can be added dynamically along with data feed.

Apart from the above discussed features, the Engagedots highly suits into the affordable pricing category. The software offers monthly and yearly billing for flexible SaaS method usage depending on individual enterprise needs. A 30-day free trial period is also available for Engagedots CRM from NDOT.