Ardent Learning to present Connected-Car Technology Case Study at Learning Solutions Conference March 25, 2015

Rochester, New York, March 16, 2015 (Newswire.com) - Ardent Learning (www.ardentlearning.com), a leading provider of customized learning solutions, will be co-delivering a session where participants will explore the blend of learning elements they designed to teach Volvo dealership personnel how to operate Sensus Connect® and describe its features and benefits to customers.

As in-vehicle technology advances at a rapid pace, most automotive companies are facing the same dilemma. Their customers, along with retailer personnel, can be confused and frustrated. Tara King, Manager, Volvo Cars Performance Academy at Volvo Cars of North America said, “Negative perceptions could lead to lost sales, poor quality reputation, and reductions in customer service metrics. Consumers need to be comfortable enough with their in-vehicle technology so that they are not frustrated. With this program, we are helping all retail personnel understand how these complex features operate as well as what they would offer to Volvo customers.”

Consumers need to be comfortable enough with their in-vehicle technology so that they are not frustrated. With this program, we are helping all retail personnel understand how these complex features operate as well as what they would offer to Volvo customers

Tara King, Manager, Volvo Cars Performance Academy at Volvo Cars of North America

“Ardent has a long successful relationship supporting Volvo. This current program allows us the ability to use our learning expertise in a positive way to educate customers and answer questions before they become problems that would negatively impact Volvo”, said Rich Fox President& CEO of Ardent Learning.

The goal is for participants to leave this session understanding the learning solution used for Volvo with the ability to adapt these elements in their own organization, specifically:

• How to blend effective instructional techniques for training new complex technology
• How a performance-based instructional approach was used to create a simulation app for sales and service personnel, as well as the end consumers
• How to accommodate learner characteristics in a technology-based solution

The Learning Solutions Conference & Expo is March 25-27 in Orlando, Florida. The Ardent Learning and Volvo session, A Case Study in Training Connected-car Technology will be presented at 1PM on March 25.

About Ardent Learning

Ardent Learning is a leading provider of custom learning and performance improvement solutions that help companies meet their business challenges. Founded in 1992, the Rochester, NY headquartered company includes instructional designers experienced in applying proven learning methodologies, creative professionals skilled in bringing solutions to life, and technology experts who deliver solutions in the most effective way possible. Ardent employs a blended approach that encompasses the web, mobile, new media, video, face-to-face presentations, experiential exercises, simulations, and traditional print-based delivery. Ardent business processes are ISO 9001:2000 certified, reflecting a focus on delivering consistently high-quality work to clients.

About Volvo

Volvo Cars of North America, LLC, (www.volvocars.com/us) is a subsidiary of Volvo Car Group of Gothenburg, Sweden. VCNA provides marketing, sales, parts, service, technology and training support to Volvo automobile retailers in the United States. For more information please refer to the VCNA media website at: http://www.media.volvocars.com/us, and follow Volvo’s blog at: www.volvoblog.us.

As of December 2014, Volvo Cars had over 25,000 employees worldwide. Volvo Cars head office, product development, marketing and administration functions are mainly located in Gothenburg, Sweden. Volvo Cars head office for China is located in Shanghai. The company’s main car production plants are located in Gothenburg (Sweden), Ghent (Belgium) and Chengdu (China), while engines are manufactured in Skövde (Sweden) and Zhangjiakou (China) and body components in Olofström (Sweden).

Contact

To learn more, please contact:

Marc Sachdev, Ardent Learning

Mobile: (585) 749-4538

[email protected]