At AstroWix It Is Believed That to Really Run ITIL/IT Service Management

Online, June 7, 2011 (Newswire.com) - AstroWix has recently introduced IT Infrastructure library (ITIL) designed to provide a foundation level of knowledge in IT Service Management which is aimed at sculpting a framework which presents consolidated learning's and experience of organizations worldwide on how to best manage IT services to meet business expectations. ITIL refers to the IT Infrastructure Library and ITIL® is a Registered Trade Mark and a Community Trade Mark of the Office of Government Commerce. It comprises of a series of documents which help in developing a structured framework for IT service management. Nowadays, Technology advancements continually drive the need for adoption of ITIL and ITSM. ITIL has proven to be extremely proactive in structuring a favorable framework which includes services and products include training, qualifications, software tools, and user groups such as the IT Service Management Forum (ITSMF) all of which are provided by AstroWix. Its main area of emphasis constitutes different ways of adapting to each individual organization needs. A well run IT organization not only manages risk and keeps the organization running smoothly but also enhances the productivity of the organization immensely.

ITIL provides businesses with a customized schema to achieve the service of desired quality and overcome the complications involved with the growth of IT Systems. ITIL processes are being implemented in every organization ranging from small organizations to large organizations. It has been observed that ITIL (Information Technology Infrastructure Library) adoption has taken off in the country in the last two years giving organizations a clear understanding on the integration of IT with business. AstroWix provides ITSM improvement services to amplify and improve the existing service management practices step by step to abridge the key gaps between current capabilities and those that need to be developed in order to deliver higher quality service resulting in improved IT operations to meet business commitments.

At AstroWix it is believed that to really run IT like a business, organizations need to pay attention to accelerating business growth through IT, demonstrating the business value of IT, providing continuity ,security ,privacy required by the companies and managing costs. Combining ITSM Solutions mentors and content solutions with AstroWix's remarkably efficient delivery system has brought a new level of flexibility and quality to the ITSM training world. Since most IT companies are not quite so process driven, therefore it becomes imperative to focus on the areas that need a lot of improvement and ITSM is a good way to make these improvements. The opacity of once lofty ideas like IT/business alignment begins to clear when ITSM enters the picture.