BraunAbility Mobility Dealer Honored with Industry Awards

Absolute Mobility Center, a BraunAbility authorized dealer of mobility products, was recently recognized with two awards during The Braun Corporation's first national AbilitySummit conference.

TACOMA, WA - Absolute Mobility Center, a BraunAbility authorized dealer of mobility products, was recently recognized with two awards during The Braun Corporation's first national AbilitySummit conference.

With two locations in Washington (Tacoma and Woodinville), the company is the largest mobility dealer in the state and offers new and used wheelchair accessible vehicles, wheelchair lifts, power wheelchairs and electric mobility scooters.

The dealer's first honor was for Highest Customer Satisfaction in the West region, earning an over 96% customer satisfaction rate over the year. Owned by husband and wife team Eddie and Amanda Riveira, Absolute Mobility just celebrated its 21-year anniversary earlier this month. The owners and the entire staff maintain a "red-carpet" approach to customer service.

The second honor, Best Dealer Showroom Award, went to the dealer's Tacoma location, which recently underwent an extensive renovation. The brand new dealership opened its doors to the Tacoma market in April and was completely remodeled with the customer experience as top priority.

"We offer a first-class approach to customer service at Absolute Mobility," said Amanda Riveira, "and we wanted a showroom to reflect the same high standards." Every effort was made to make sure this location offered the highest degree of accessibility, from increased doorway widths to smoother tiling and completely electronic doorway entrances. Each improvement was made with the customer in mind, including an impressive waiting room with large flat-screen televisions. The showroom features over 8,000 square feet of display space with room to exhibit 18 BraunAbility wheelchair vans.

Absolute Mobility is the only mobility dealer in Washington state to have a showroom space completely enclosed indoors - a consideration which is certainly appreciated by residents from a state that endures nine months of rain a year.

"We are thrilled to be honored with this award," said Eddie Riveira, co-owner of Absolute Mobility Center. "The hard work and dedication we put into improving our showroom has improved our customers' experience and we could not be more thankful to the individuals at The Braun Corporation for their support."

For more information about Absolute Mobility, visit http://www.absolutemobilitycenter.com.

About The Braun Corporation

The Braun Corporation is the world's largest manufacturer of wheelchair accessible vans, ramps, and wheelchair lifts worldwide and enables people with physical disabilities to regain mobility and lead active and independent lives. The Indiana-based company was founded by Ralph Braun, who was diagnosed with spinal muscular atrophy at a young age and unable to walk by age 15. Ralph was motivated by his disability to invent the world's first electric scooter (the Tri-Wheeler) and wheelchair lift (the Lift-A-Way) in his parents' garage. Word spread and demand for the product increased, resulting in the birth of Save-A-Step Manufacturing, which ultimately became The Braun Corporation. The company, via the BraunAbility brand, offers the most diverse model lineup in the industry, including the most popular minivan models from Dodge/Chrysler, Honda, and Toyota. For more information about the Braun Corporation or our outstanding line of wheelchair accessible vehicles, please visit www.braunability.com.

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Tags: awards, customer service, disability, mobility


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