Citrus from SimpliSys Makes Service Desk Tasks Easy and Efficient

Online, December 20, 2013 (Newswire.com) - Citrus help desk system is showing superb performance. There is immense demand for the IT support system to simplify IT problems, and Citrus is in forefront of it.The IT service system is easy to use with several innovative features leading to higher customer satisfaction.

Peter Lench, Director of SimpliSys said, 'Citrus is a help desk software system with an intelligent design and user-friendly appearance. We have not just created help desk software, but a comprehensive support system, already being used by medium and large business organisations. We are happy about Citrus and getting positive responses.'

One of the predominant features of Citrus is call ownership. Seamless integration with task management and escalation rules enables support teams to work as a team and deliver service within contracted times.

Citrus service desk software has given a new dimension to IT service support, and companies are benefitting as the result of it. The innovative support desk software has includes advanced Roles based self-service portalwith integrated Case Management that facilitatesself-help without the need for the help desk team (s).

Testimonial:

Michael -I bought Citrus IT service desk software. It has increased the prospects of my business. I have been able to provide the customers with effective and streamlinedIT support. My customers now feel great as they receive quick IT support to resolve any major or minor problem. Now, I have the freedom to manage all my IT support functions with confidence. I am able to give to my customers a completely time efficient help desk support. Citrus has helped me and my customers in a remarkable way by addressing even the most critical IT problems.

Citrus is a comprehensive IT service desk software designed and developed by SimpliSys Limited. The company has diversified knowledge of the support desk software market. The commercial and technical personals working at SimpliSys focus to make Citrus a successful help desk system. Citrus help desk software is packed with many useful features like Dynamic Dashboard Reports, Watch/Track Incident, Split Incident, Hot Lists, Major Incident, VIPs and the Workflows. All of these features make Citrus a next generation support system. SimpliSys has given help desk support market a new definition and more reliability.

Company Info:
Company Name: SimpliSys
Address:Tel: 01275 240 500
15 Middle Bridge Business Park
Portishead, Bristol
BS20 6PN
United Kingdom
Email: [email protected]
Website:www.citrusservicedesk.com