CMIQ Presents: Social CRM Go Live!
Online, August 1, 2011 (Newswire.com) - Customer Management IQ is proud to present Social CRM Go Live! Taking place in Chicago from October 26-28, 2011.
More Information + Registration Here: bit.ly/ny7zbd
84% of Americans are active in at least one social network.Where else can you find such clear influence? Learn to engage these customers at Social CRM Live!
CMIQ brings the success of Social Media for Customer Management Summit and 2nd Social Media for Customer Management Summit to life in our 1st LIVE Social CRM Event.
Due to the runaway success of our first Social Media for Customer Management Summit, and the 2nd Social Media for Customer Management Summit, CMIQ is proud to present Social CRM Go Live! The live culmination of our online Social CRM events. This exclusive event is set to help translate the myths of social media into tangible benefits, and optimize your organization's cutting edge social CRM strategy.
Social CRM Go Live is a lot more than a simple "How To" social media event. Attendees will walk away with in depth knowledge ranging from tools to achieve and properly benchmark social CRM goals and performance, to tips on who to recruit, and how to compensate and reward your social brand ambassadors, and most importantly real means of generating "ROI" from your social media implementation.
Sessions Include Topics Investigating:
• Social CRM 101: Understand Social CRM and Achieve Success
• Monitoring, Metrics, and Models for Social CRM Management
• Maximizing Social CRM "ROI"
• "Gamification": Achieving Customer Loyalty With Social CRM
• Social CRM Law and Order: Policies, Privacy, and Legal Protection for Customers and Employees
• Successfully Integrating Existing Marketing and Engagement Deployment Strategies with Social CRM
• ...and much more!
Social CRM Go Live is your opportunity to learn from Social CRM experts and arm your organization with innovative Social CRM tools and strategies in a face-to-face environment.
More Information + Registration Here: bit.ly/ny7zbd
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Customer Management IQ and IQPC provide educational conferences, training courses and expositions for Customer Management executives to network and learn the latest Customer Management developments and trends occurring in organizations today.
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Tags: CRM, customer analytics, customer management, customer retention, customer service, Marke, ROI, scrm, social CRM, social media, Social Media Marketing