Collection Agency, Williams, Cohen & Gray, Offer Professional Care With New Video Chat Support

Online, July 11, 2011 (Newswire.com) - Businesses look to a commercial collection agency as an avenue to address severely overdue customer bills - issues that they believe should be tackled by a third party. A debt collection agency, as it is otherwise known, acts on behalf of its clients - the creditors - who have neither the resources nor the time to chase down customer debts for themselves. Given the critical role it plays, a commercial collection agency is typically measured by the results it delivers. At each transaction, the entire agency puts its valuable reputation at stake.

Williams, Cohen & Gray's Collection Agency treats each client as if it was its only collection client. Based in Houston, Texas, the collection agency offers a menu of specialized services to locate debtors; collect what they owe; and communicate needed information quickly and efficiently to clients. Backed by professional and competent staff, as well as advanced technology aiding them in their collection services, William Cohen and Gray guarantees to be a cut above the rest.

Helping businesses collect outstanding invoices, Williams, Cohen & Gray's provides industry specific services, such as third party collection services, outsourcing accounts receivable billings or statements, pre-collection programs, and consulting. WCGCollects.com specifically showcases its line-up of collection services, including in relation to Commercial Debt Recovery, Legal Debt Recovery, Debtor Search, On-line Stat/Placement, Field Investigator Network or PIN, Custom Services and Global Presence.

Innovating the way it does business to better address customer needs, WCGCollects.com has introduced its brand new collection service: a live video chat with a professional collector directly on the website. The live chat further enhances the outstanding support from Williams, Cohen & Gray.

The live video chat at WCGCollects.com can be used with a microphone and a webcam, which makes its easy for anyone to connect with a representative. The website guarantees that the innovative service is safe, secure and never recorded to ensure privacy. When speaking to a collector, visitors also have the option of typing their messages instead of using a microphone. Notably, the new collection service is absolutely free.

Businesses looking for a competent commercial collection agency should visit http://www.wcgcollects.com/ and discover the difference of live video chat - the firm's newest collection service feature.