Customer Service and Answering Service for Law Offices

Towne is announcing their newest specialized offering for attorneys under their tagline of 'customized solutions, unparalleled service'.

Towne Answering Service in Souderton, PA, celebrating over 50 years of service, has been serving clients with their own brand of small-town friendliness combined with top-notch professionalism. Towne is announcing their newest specialized offering for attorneys under their tagline of ‘customized solutions, unparalleled service’.

The customized services allow a law office of any size to pick and choose the services that best fit their specific needs and then work with the professionals at Towne to alter and append those services to allow them to offer an enhanced service to their clients without additional payroll costs. Towne can provide rollover services during the business day and be responsible to process any urgent or new client calls after-hours.

The professionals at Towne have developed multiple flexible offerings designed to enhance a small, medium or large practice.

Deb Crown, Partner

The professionals at Towne have developed multiple flexible offerings designed to enhance a small, medium or large practice. Some of the services offered are a Hosted Intelligent Attendant, Front Desk/Receptionist Service, Marketing Response and Seminar/Event Registration. Attorneys are able to make their own life easier by using the secure Web Portal to assign and manage calls whether they are in or out of the office.

Towne’s team is also able to offer customized communication contingency and protection solutions by providing a seamless integration of people and technology.  Services such as mass notification, broadcast messaging services, coverage for phone and power disruptions and emergency evacuations allow a law office to function at top efficiency 24/7/365.

Towne Answering Service was established in 1968 to provide answering services for medical and commercial clients in the southeastern Pennsylvania area. Utilizing the best technology available at the time (the time was 1968 and the technology was a switchboard), Towne was able to establish a very faithful clientele, the majority of whom are still with us today. As time passed and technology advanced, so did the equipment. The answering service equipment evolved from switchboards to a basic computerized system with handwritten messages. From that, we were able to move to a fully computerized, paperless, state-of-the-art messaging system with digital lines and switching and were able to partner with our clients and provide a higher level of service.

Contact Towne Answering Service
208 North Main Street
Souderton, PA 18964
Call: 215-723-4316
 

Source: Towne Answering Service

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Tags: anwering service, attorney answering service, law firm answering service


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