Datatel Expands Professional Services to Support Academic Healthcare Research Initiatives Involving IVR, Web and SMS Technologies

Miami, FL, May 26, 2015 (Newswire.com) - Datatel Communications Inc., a leader in IVR Services on the Cloud, announces an expansion of its professional practice focusing on supporting academic healthcare research projects.

The expanded practice brings together experts in software development and academic research project management to help healthcare investigators advance academic research projects involving IVR, Web and SMS enabled applications.

With over 19 years of industry experience and multiple projects with an academic healthcare focus, Datatel combines the resources and processes necessary to meet the requirements of such projects. The projects, which involve IVR, Web and SMS technologies, are brought under one team with the expertise that academic researchers need to accomplish their research objectives. 

Datatel's expertise includes developing and operating IVR, Web and SMS enabled applications for healthcare research projects. These projects include patient symptom monitoring systems, post-procedure tracking, patient support, patient communication and health information delivery using telephone, web, email and SMS as interaction and communication channels. 

About Datatel

Datatel is a leading provider of Secure IVR (Interactive Voice Response) Services on the Cloud. Datatel's IVR Services are employed by businesses, government and service providers to automate a wide range of caller interactions over the telephone - including payments, voting, surveys, patient communications, and employee tracking applications among others.

Datatel’s IVR success comes from over 19 years of research, development and continuous improvement in delivering IVR service models that provide organizations with reliability, flexibility, and security. As a Cloud platform, Datatel maintains all infrastructures, reducing expenses and ensuring rapid and worry-free implementation.

For additional information, please visit: http://www.datatel-systems.com

Media Contacts:

Julie Huang

800-831-6660 x 255