Deltapath Named Polycom Technology Innovation Grand Prize Award Winner
Polycom recognizes Deltapath, leading provider of unified communications, video contact center and videoconferencing solutions, for excellence in innovation and customer success.
San Jose, CA, January 15, 2016 (Newswire.com) - Deltapath, Inc., a leading provider of multi-vendor compatible unified communications solutions, specialized in video communication and collaboration, today announced Polycom, Inc. (Nasdaq: PLCM), has named Deltapath their Technology Innovation Grand Prize Award winner during TEAM Polycom 2016, the company’s annual partner conference, held in Nashville, Tennessee, USA, January 11-14, 2016. Polycom recognizes Deltapath for excellence in innovation and customer success with its Deltapath Video Mobility Controller (VMC).
“This grand prize award is a testament of Deltapath team efforts to provide the right apparatus and solutions needed to build for tomorrow’s communications in workplace,” said David Liu, Founder and CEO of Deltapath.
"The needs of the modern workplace are constantly evolving, so it’s critical for Polycom to have partners like Deltapath who can meet our customers complete business needs with transformative solutions today and into the future," said Chris Jones, President, Polycom Americas. "We congratulate Deltapath and look forward to supporting their continued success.”
Deltapath Video Mobility Controller (VMC) integrates and unifies across the entire Polycom collaboration suite, and seamlessly offers to all Polycom users to collaborate anytime, anywhere, on any device. It bridges the typical isolated corporate “video islands” to the outside world while offering security corporations need. Polycom recognized partners in several categories for demonstrating unique and innovative solutions to integrate and unifies Polycom RealPresence Platform, endpoints and software components. Polycom recognized Deltapath as the Grand Prize winner across all of those categories.
More details of VMC can be found at Polycom Community.
Deltapath showcased one of its innovations at TEAM Polycom, CSmile, the video contact center solution, enables B2C enterprises to offer video, voice, chat, and content sharing communications from their customers' mobile device, web browsers, and any Polycom video endpoints. This solution can easily fit in for sales, customer service, support, language translation, field service, or concierge service. “Deltapath CSmile will change the game and transform customer service experiences,” said Chris Jones.
Deltapath is part of the Polycom Partner Network. The nearly 7,000 members embrace and extend Polycom's open standards-based video collaboration solutions to deliver comprehensive voice, video and content collaboration solutions for the enterprise, as well as applications to support a growing number of use cases across vertical industries such as healthcare, education, government, manufacturing, financial services, media and entertainment and across business functions such as human resources, facilities, engineering and sales. As part of the Polycom Partner Network, technology providers, ISVs, solution advisors, integrators, service providers, and other companies can work with Polycom and each other to deliver tailored solutions for the multi-faceted needs of today’s organizations.
Deltapath named Circle of Excellence Award winner at TEAMPolycom 2016. Details can be found at http://bit.ly/1Ylm7My.
About Deltapath
Deltapath designs and develops fully integrated and multi-vendor compatible enterprise unified communications products and services that can intelligently addresses the unique needs of various vertical markets. Deltapath has successfully deployed solutions in 277 cities spanning across 94 countries, with the support from customers in healthcare, educations, contact centers, serviced office, telecommunications, retail and wholesale, media and broadcasting, enterprises and the public sector. Supporting communication across multiple communication infrastructure, Deltapath line of products are holistic and flexible business communications platforms that improve business communications, productivity, and bring life to work. For more information, visit www.deltapath.com or connect with us on Facebook, Twitter, LinkedIn and Instagram.
About Polycom
Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience, the broadest multi-vendor interoperability and unmatched investment protection. Visit www.polycom.com to learn more.
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Tags: CSmile, customer service, deltapath, grand prize, mobility, polycom, teampolycom, videoconferencing