EAssistance Pro Operator Console Version 1.2 Released with Better GUI and Advanced Chat Features

Online, May 17, 2013 (Newswire.com) - Lepide Software Pvt. Ltd. announced an updated version of eAssistance Pro Standalone Operator Console - version 1.2. The new version has undergone various changes mainly marking a new layout scheme and several other feature upgrades.

Major changes in GUI

1 Smoother chat panel for more compact assimilation of all chat features within the available space.

2 Chat Panel of the updated version has been changed such that Quick Buttons (previously appearing on the right pane of the console chat screen) have been merged with the message options appearing just above the operator response typing panel.

Newly Incorporated Features

1 The console now features unanimous Text Settings for all ongoing chats which includes common Font Style, Font Size, and Font Color.

2 Visitors tab in the Task Panel which shows complete visitor details now displays Local Time depending upon the geo-location of visitors.

3 The operator-to-operator chat window is now resizable and displays information regarding 'Which' Operator Invited 'Whom' to chat.

Bug Fixes

1 Minor issues related to 'Invite to Chat' and 'Website URL Push' has been successfully resolved which earlier showed no response.

2 Completely new Spell Checker included with better features and word range.

With all these interesting and feature-oriented amendments, the operator console is more user-friendly and futuristic. The new version is certainly adept and enhanced for letting you experience industry-best live chat experience through eAssistance Pro services.To have a quick over view of features of the software :- https://www.eassistancepro.com/features.php

eAssistance Pro is an online live chat and visitor monitoring solution dedicated for motivated businesses to enhance sales and customer satisfaction. It provides valuable visitor insights and complete details to monitor them easily for enhancing business prospects. It provides dual console access, web-based and standalone operator console for added convenience and providing uninterrupted service. Provide customer service, technical support, proactive shopping assistance, invite to chat, get native details through geo-location services and more through this single utility. It is compatible with all CMSs and ecommerce platforms and get started with it in just few simple steps. All in all, it is the easiest and most convenient solution to be a step closer to your online customers.Software demo version available here :- https://www.eassistancepro.com/download.php