Electronic Printing and Customer Communications Veteran Laurence O'Hagan Joins StreamServe as Chief Technology Officer
Online, July 20, 2010 (Newswire.com) - BURLINGTON, Mass. - StreamServe, a leading provider of business communication solutions for document efficiency and customer experience management, announces the appointment of Laurence O'Hagan to the position of Chief Technology Officer. In this role, O'Hagan will be responsible for driving the strategic vision and planning behind StreamServe's innovative solutions, product development and technical support.
O'Hagan brings a tremendous amount of senior technical experience and visionary leadership to StreamServe, and is considered an industry expert in the field of document automation and related technologies. He was most recently Chief Technology Officer for the Customer Communications Management division of Pitney Bowes Business Insight (PBBI), a position he was appointed to in 2004, when Pitney Bowes acquired Group 1 Software. At PBBI, he conceived and architected DOC1, the company's core flagship solution for Customer Communications Management, as well as other pivotal products, including EngageOne Interactive and Content Author. In 2009, he additionally assumed the Global Portfolio Directorship for Customer Communications Management, responsible for its vision and strategy.
O'Hagan was Chief Technology Officer of Customer Communications Systems at Group 1 Software between 1994 through 2004. He also held the position of President and Technical Director at Archetype, Inc., from 1986 to 1994. O'Hagan attended University College of London, where he was trained as a physicist.
"We are absolutely thrilled with Laurence's new role with StreamServe," commented Dennis Ladd, StreamServe's president and CEO. "Through his technical expertise, as well as his product and market vision, he will help us drive our product planning and developments to extend our technology into newer areas, such as cloud-based offerings."
"StreamServe is well known for how it's innovative and flexible customer communications management solutions integrate seamlessly with larger partner offerings, such as SAP and Adobe," said O'Hagan. "I look forward to leveraging my past technical experience to advance StreamServe's product offerings and to further propel the company's leadership in the marketplace."
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About StreamServe
StreamServe is a leading provider of enterprise business communication solutions. Simple to deploy and maintain, the company's dynamic composition, document process automation and enterprise output management solutions meet the demanding challenges of today's global businesses for producing and delivering highly customized documents in any format.
StreamServe's advanced software solutions ease the process of composing and automating business communications, enabling organizations to increase the value and profitability of their business relationships. This is done all while leveraging existing business applications such as ERP, CRM and ECM.
The company was founded in 1997 and is headquartered in Burlington, Mass., with 14 offices worldwide. StreamServe serves more than 5,000 customers in 130 countries, primarily in the financial services, utilities, manufacturing, distribution and telecom sectors. Customers include BMW, CLP Power Hong Kong, AmerisourceBergen, and Siemens Financial. StreamServe's strategic partners include Adobe Systems, IBM, InfoPrint Solutions Company, Lawson and SAP AG. To learn how StreamServe's business communications solutions can help drive efficiency and improve costs within your organization, please visit StreamServe online at http://www.streamserve.com, or join the conversation on StreamShare™, StreamServe's online community forum: http://streamshare.streamserve.com/.
StreamServe, StreamShare, and the StreamServe logo are all trademarks of StreamServe Inc. Some software products marketed by StreamServe Inc. and its distributors contain proprietary software components of other software vendors. All other product and service names mentioned are the trademarks of their respective companies. ©StreamServe Inc. 2010
StreamServe contacts:
Peter J. Gorman
Sr. Director, Corporate Communications
Phone: +1 781 761 6659 / Mobile: +1 617 669 4329
Email: [email protected]
Twitter: http://twitter.com/StreamServe
Facebook: http://bit.ly/dkOpQG
StreamShare: http://streamshare.streamserve.com
Web: http://www.streamserve.com
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