F.A.Q On GlobeBill Payment Service

The previous articles have introduced GlobeBill, which is an advanced third-party payment platform. In order for you to know more about GlobeBill and also third-party payment, here we will answer the F.A.Q on GlobeBill for you.

The previous articles have introduced GlobeBill, which is an advanced third-party payment platform. In order for you to know more about GlobeBill and also third-party payment, here we will answer the F.A.Q on GlobeBill for you.

1. What are the cards that the GlobeBill payment platform supports?
GlobeBill supports all the credit cards that are marked with VISA and MasterCard which are issued by all the banks in the world.

2. What are the reasons of the credit card transaction failures? What's the successful rate of credit card transactions?

The main reasons for credit card transaction failures are as follows:
(1) 3D validation fails;
(2) Credit card verification fails;
(3) The transaction amount exceeds the maximum transaction limit allowed by the merchants;
(4) Failures on network or geography;
(5) Cards that are reported lost or counterfeit cards.

As for the payment successful rate, the payment successful rate of GlobeBill keeps at 90% or so, which stands at the highest level in the same industry.

3. What's 3D verification? How to open 3D verification?

3D verification is a free service that the credit card organizations provide for customers to use in online shopping. 3D verification is also an online acquiring verification system between the issuing bank, acquiring bank and the merchants and ensures the normal transaction safety. When the card holder is shopping online, he or she must enter a personal password in order to avoid credit card theft, this is just like you should enter the passwords when you use an ATM. Apart from that, the card holder should set personal confirming information when he or she registers and verifies. Thereafter, each time the card holder pays online, he or she could check the personal information in order to ensure the right use of 3D verification service.

The cardholder could ask to add this service by telephone his or her card issuing bank. This service is called verified by visa service in Visa card and MasterCard secure code service in MasterCard. The service provides a secure code to ensure the card is held and used by the real card holder and avoid deceit in online shopping.

4. What are the payment methods to pay GlobeBill (http://www.globebill.com)?

There are two payment methods as follows:

1) If your company has more fund in GlobeBill than the fund that are required to pay, you can use the operation of deduction and fill out the relevant deduction application form and then fax to the customer service staff of GlobeBill to opertate;

2) Bank transfer, cheque and cash are also available.

5. Whether GlobeBill will charge the transfer fee when clearing for the merchants?

The answer is no. The transfer fee of clearing is born by GlobeBill and will not ask for the merchants to pay.

6. What is the quadripartite agreement and its effect.

As to the Quadripartite Agreement, it is an cooperative agreement signed by the merchants, GlobeBill, credit card organizations and bank of China.

The effect of Quadripartite Agreement is to improve the transactions successful rate so as to facilitate the banks to cooperate with the merchants to have the risk monitoring and reduce the risks of the wild car

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