Federated Payments Moves to Electronic Training

Federated Payments, a leading international provider of credit card processing and related merchant account services for independent business owners in North America, announced today its move to electronic training for their Merchant Support agents.

(Melville, NY) - Federated Payments, a leading international provider of credit card processing and related merchant account services for independent business owners in North America, announced today its move to electronic training for their Merchant Support agents.

The shift toward electronic training will enhance the ability of Federated's agent to access information faster allows the company to serve their merchants more expeditiously than ever while maintaining a socially responsible "green" office.

John Guirguis, Federated Payments president, states "The goal is to ensure our merchants get an experience unlike any other bankcard processor is delivering today. Our helpdesk is comprised of some of the best talent this industry has to offer, and now we have created an interactive electronic training environment to complement our already robust training program."

Federated's CEO, Jon Levitt, adds. "At Federated, we have made our intentions clear from the beginning; to provide the best care anywhere, and we are fulfilling that promise by helping merchants take more forms of payment than ever, providing them with world class support, and paving the future of card processing by utilizing technology while being environmentally conscious."

About Federated Payments

Federated Payments is a leading international provider of processing solutions and related services for independent business owners in North America. Federated takes a consultative approach in developing long-standing relationships with our merchant customers, Independent Sales Offices and Cash Advance Partners enhancing the way they do business. Federated offers a diverse suite of cost-effective solutions that include credit and debit card processing, equipment leasing, gift and loyalty card programs, cash advances and check approval services as well as its industry-leading Agent Partner Portals. Headquartered in Melville, NY, Federated Payments remains the single source for the full range of electronic payment services. For more information, visit us at www.federatedpayments.com.

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Tags: Credit Card Processing, federated payments, gift cards, merchant services, New business, verifone


About Federated Payments

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Greg Slote
Press Contact, Federated Payments
Federated Payments
2 Huntington Quadrangle
Melville, NY 11747
United States