fmPROFILE® Launched in Style!

Online, November 4, 2009 (Newswire.com) - Synergis Management Services launched the free online fmPROFILE® benchmarking tool in style by hosting a very special cocktail party, as part of the RFP Magazine Knowledge Leaders Series. A wide variety of guests, ranging from managing directors of international corporations to knowledgeable academics alongside the tool's co developers, paused their networking and listened attentively as Synergis, Head of Facility Management, Deric Probst-Wallace gave a brief presentation on the free online tool which allows organisations of any nature or size to benchmark their facilities management operations. The guests also gained a deeper understanding on fmPROFILE® thorough practical demonstration shown by staff from Synergis, spurring interesting discussions amongst the attending facilities management experts. It surely was a night to remember! The gallery of images can now be accessed online on the RFP Magazine Facebook group (log on to www.facebook.com and search "RFP Magazine" to join the group!)

fmPROFILE® provides a quick way for companies to check the standard of their facilities management (FM) function. When aggregated, data from fmPROFILE® provides regional and global benchmarking data to facilities managers, building owners and occupiers. Developed in association with the Hong Kong Polytechnic University and The Hong Kong Jockey Club, fmPROFILE® works for any organisation and is based on Kaplan & Norton's Balanced Score Card concept by evaluating the performance of the FM function in relation to 10 key factors.

At a time when companies are looking at operational efficiencies, their carbon footprint and IT spending more closely than ever, fmPROFILE® offers the opportunity to determine how their FM is (or in many cases isn't) supporting them in their efforts. "We have already amassed quite a lot of data from companies who took the test off line and many have been surprised with the results. Until now there has been no objective way of knowing how you stood compared to your peers" says Synergis Head of Facility Management, Deric Probst-Wallace. "The test provides a very easy to comprehend graphic so the results can be useful right away".

Feedback from users during the testing stages has already been very positive As was borne out by the level of questions posed by attendees of the cocktail many of whom are considering upgrading to a consultant led walk through of the system.

While all data recovered during the survey remains anonymous, after the launch of the online tool a six month programme of data collection will see experts compare and compile organisations' scores with existing local and international records. Synergis then plans to compile it into an indispensible booklet to be launched in January 2010. "Through providing information about how we are performing right now across a range of industries and geographies, we will not only give people the information they need to improve their own management practices but also raise the profile of this very important industry", says Probst-Wallace. Organisations completing the survey will receive a copy of the booklet.

How it works in detail
Synergis Management Services have developed a consulting process & tool which is used for measuring the performance of the Facility Management (FM) function of any organisation. The tool is known as fmPROFILE®. While the 20 minute online survey is free, anonymous and comes with no obligation, a more extended version of the survey can be done together with a licensed consultant and takes approximately 2 hours to complete. To date, consultations have taken place in numerous cities in Asia and through a licensed provider in the UK.
fmPROFILE® is based on Kaplan & Norton's Balanced Score Card concept in that the performance of the FM function is scored in relation to different key factors relating to FM such as:
Strategy and Planning
Developing FM strategy, documenting business plans and achieving objectives
Asset Management
Management and maintenance to ensure effective operations of the facility and the protection of key building and equipment asset value
Safety, Health & Environment (SHE)
Providing a safe, healthy and sustainable environment for facility users
Financial Management
Understanding and management of budgets to ensure value for money in delivering FM services
Performance Management
Identifying service levels and measuring improvement of FM service delivery
Procurement
Ensuring the integrity and quality of FM services and materials procured from suppliers
Knowledge Management
Developing the FM organisation and team members through learning and knowledge sharing
Information Management
IT systems employed to support the effective delivery of FM services and provide management and budget information
Customer Services
Understanding customer support requirements and building customer relationships
Space Management
Understanding space utilisation and immediate and future space requirements of the customer

About Synergis Management Services
With over 30 years of dynamic development, Synergis Management Services is a leading property and facility management company with a heritage of constantly challenging and creating new industry standards. With the goal of becoming the industry benchmark throughout Asia, its management have created a new and modern organisation that truly reflects their commitment to take the property and facility management services industry to new levels in the Hong Kong and Mainland China markets.
With "Unbounded Thinking, Meaningful Results," Synergis retains a passion for customer care, and the ability to provide innovative yet practical solutions to a range of customer challenges alongside a relentless focus on delivering excellence. At the heart of the Synergis commitment is the drive by its people to make positive contributions to the communities in which we work and live, and to advance the interests of all the company's stakeholders in a socially responsible manner.

PRESS CONTACT:
Facility Media
Claire Saeki [email protected]
+852 2851 9923

Synergis
Deric Probst Wallace [email protected]