Global Service Evaluations Launches Secret Shopper Business
GSE improves customer service through in-depth evaluations, quantifiable reports and comprehensive analysis
Online, August 5, 2010 (Newswire.com) - BOCA RATON, Fla. (Aug. 3, 2010) - Global Service Evaluations is elevating mystery shopping. The Boca Raton-based company has launched, offering innovative services designed to improve business profitability through better customer service.
GSE works directly with all types of businesses, including retail, hospitality and service operations, providing them with custom-built assessment programs. Along with in-depth secret shopper evaluations, GSE clients also receive comprehensive reports, statistics and competitive analysis. GSE even offers training programs to help improve scores.
"We don't just give companies a nebulous number and leave it at that," said Tim Wenger, president of GSE. "Through our process, businesses get a complete view of their customer service. We provide a score and use trends, statistics and competitor data to really show where they rank. Then, if needed, we'll help them get where they need to be to succeed."
GSE offers a variety of services that clients can pick and choose from in order to maximize their profits. Programs include customer service training, employee incentive plans, survey data analysis, e-commerce evaluations, human resource guidance and loss prevention. For a complete list of available programs, visit http://www.globalserviceevaluations.com/programs.
While GSE already has an established and trained team of evaluators, the company is constantly looking for mystery shoppers from all over the world. The company requires individuals to be fair-minded, honest, detail-oriented and over the age of 18.
For more on GSE, visit http://www.globalserviceevaluations.com.
About Global Service Evaluations
GSE provides quantifiable evaluations designed to improve customer service and other business needs. Through secret shopping and data analysis, GSE provides statistics, trends and personalized accounts that look at both an individual's experience and the overall picture. The goal is to provide scores that act as a benchmark for improving business. GSE customizes an array of services to meet each client's needs. Services range from training and incentive programs to survey analysis and loss prevention. GSE is based out of Boca Raton, Fla. For more information, visit http://www.globalserviceevaluations.com .
Company Contact
Tim Wenger
(561) 245-8116
[email protected]
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Tags: consumer, Global Service Evaluations, Secret Shopper