Intelestream Live Webinar: Understanding CRM

Online, November 12, 2009 (Newswire.com) - Chicago, IL October 7, 2009 -- Intelestream, Inc., the leader in open source CRM consulting and developers of intelecrm™, the award winning small business on-demand CRM solution, today announced the company will be hosting a free webinar to help businesses better understand the subject of CRM. The event will take place on Thursday, October 22nd, 2009 between 12:00 PM and 1:00 PM Central Time.

The webinar will address five key aspects of CRM with which all businesses should be familiar:
* Defining CRM and why businesses use it
* CRM processes involving sales, marketing, customer support, e-commerce, and reporting
* Implementation best practices and encouraging user adoption
* Customizations, maintenance, and enhancement
* Overview of the CRM marketplace: matching specific business needs with the right CRM Platform

A question and answer session focusing on the specific business case scenarios of attendees will follow. From start-ups to Fortune 100s, this webinar is appropriate for attendees representing organizations in all stages of growth.

"Although CRM is the backbone of all businesses, many people are confused by it. This webinar is intended to simplify the concept by breaking it down into layman's terms," comments Ray Stoeckicht, Vice President of Consulting Services for Intelestream. "Past attendees have given us positive feedback about this webinar, so we decided to offer it again."

Registration for the event is required as space is limited. To register, visit https://www2.gotomeeting.com/register/401415819

About Intelestream Inc.
Intelestream Inc. is a Chicago based Customer Relationship Management (CRM) product development and consulting firm that offers solutions related to business processes and CRM technology. Intelestream is the creator of the esteemed intelecrm application and specializes in the deployment of custom tailored CRM solutions for individual organizations, the development of industry specific software verticals, and value added enhancements to open source CRM software applications. With Intelestream's diverse team of experts in both business and technology, the company is made up by many of the brightest minds in the CRM industry.

For further information about the premier provider of open source CRM consulting services and products, please visit the company's website: http://www.intelestream.net, or call (800) 391.4055.