Introducing ScreenSteps: The Word Processor for Pictures
Online, July 24, 2013 (Newswire.com) - Tired of old-fashioned cutting and pasting images into a word processor to create documents? Looking for a fast and simple documentation authoring software that can help create tutorials, manuals, memos and onboarding procedures? Look no more, the solution is here.
ScreenSteps provides tools for creating, updating and publishing business process documentation. Whether to systematize business or to amp customer support services, Screensteps allows users to quickly create online, step-by-step visual guides, how-to documents or even manuals.
ScreenSteps is the better, simpler, faster way to write content, share content with the team and update content. Unlike the traditional text editor or document processor, ScreenSteps captures and organizes multiple screenshots into steps, that can be compiled into an article. Then each document created is turned into a web page that can be shared with the team, who can even leave comments. Plus, all of those webpages can be put together into a website that is structured, searchable and easy to navigate.
ScreenSteps enables users to add, edit, replace or swap images as they create documents. It likewise has options to put annotations, text descriptions, titles, links, and video - all so that users can describe exactly what needs to be done and how to do it. The steps are outlined so that steps can be added or reordered. It makes tutorials collaborative by allowing team members to add comments and ScreenSteps stores revisions (both text and images) for swift referencing.
Other features of the ScreenSteps document authoring software include: the sequence tool that autonumbers steps, the integrated linking tool with which you other articles can easily tag be tagged in user sites. If preferred, content can be kept hidden from Google and Bing. ScreenSteps user sites could also be set to private and require login credentials. It integrates with Salesforce, Zendesk, Desk.com, and Wordpress so that your content can instantly fill up your preferred knowledge base software.
Check out http://www.screensteps.com/how-it-works for more details or a free trial.
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Tags: CRM, customer service, document authoring software, salesforce, ScreenSteps, wordpress, Zendesk