IPhone Live Chat App - Mobile Online Chat Application by Banckle

Online, August 12, 2011 (Newswire.com) - With the Banckle Live Chat App for iPhone, website operators now need not to always sit in front of their PCs, instead you can provide live chat support to your website visitors on the go using your mobile device and remain connected with your visitors anytime, from anywhere. It allows you to monitor and track your website visitors and enables you to learn the customer behavior and requirements.

The intuitive interface of this mobile app allows you to effectively perform live chat with the website visitors while seeing their demographic information and remain connected with them anytime, from anywhere.

Few salient features of Banckle Live Chat App for iPhone

- Real-time monitoring and live chat with website visitors
- Use Canned Messages to conveniently send predefined messages
- Proactively invite visitors for chat
- Transfer chats to fellow online chat operators
- View website visitors by various categories; Country, Time on Site & Top Customers
- Live chat charts and visitor statistics are also supported
Administration and Customization Features
- Departments: Categorize agents in departments
- Canned Messages: Pre-define chat messages to instantly send typo-free messages
- Blocked IPs: Manage the banned IPs
How to Download & Install the app?

Simply search for "Banckle Chat" in the App Store from your iPhone; download the app and your are instantly ready to conduct live chat sessions once the installation is done.

Note

Please note that you can use a fully-featured web-based version of Banckle Live Chat on your PC and MAC machines, and it also offers various integrations for 3rd party platforms like WordPress, Joomla, Drupal, Blogger, Magento & Shopify.

Newly added articles and documentation pages

- iPhone Live Chat App - Mobile Online Chat Application by Banckle: http://banckle.com/blog/collaborative-and-social-apps/entry/tap-into-banckle-live-chat-with-your-iphone.html
- Download & Install Banckle Live Chat App for iPhone from App Store: http://itunes.apple.com/us/app/banckle-chat/id449280325

Overview: Banckle Live Chat

Banckle Live Chat is your FREE online chat & customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features.