IT Desk Now Is Opening Its Doors to Consumers and Small Businesses from All Over the Globe.
Online, September 22, 2013 (Newswire.com) - Acknowledged by industry leaders as a trusted provider of world class technical services, IT Desk Now is opening its doors to consumers and small businesses from all over the globe. Taking its core strength of more than 14,000 certified technicians and a technology suite that are always in the forefront of the newest advancements, the well renowned company is now more than prepared to take on the challenge.
IT Desk Now provides superior technical assistance on four major areas which include:
(1) 24/7 Remote Technical Support - The team understands that modern consumers are using their computers round the clock to cater to various transactions. Thus, when problems occur, customers would always want the fastest repair possible without requiring them to leave their homes. This is exactly the reason why IT Desk Now formed a highly competitive group of technicians who can resolve customer technical issues via remote access 24/7.
(2) Onsite Support - No matter how knowledgeable and skilled the company's technicians are, there are always those particular circumstances when problems could not be resolved through over-the-phone interactions. These issues require a repair to be done on the actual location. In such cases, the company would promptly deploy highly skilled field technicians to consumer premises to provide a complete solution to the problem at hand.
(3) Anti-Virus Software - Hackers and cyber criminals are now becoming more crafty in their attempts to cause harm to computer systems. These intruders particularly prey on unsuspecting customers who have not invested on robust protection software. IT Desk Now is recognized to be a forerunner in combating the most threatening of viruses and in ensuring that they get disarmed before they penetrate into computer systems.
(4) Continuous Improvement - The company also sees beyond consumers' computer issues. Should the problems being called involve other electronics such as smartphones, tablets, printers, gaming devices, and many other gadgets, its team of experts are more than qualified to provide the needed technical help. The basic rule is, so long as the concerned electronic device can be connected to a PC, that device is covered.
In addition to all the mentioned aspects of support, IT Desk Now also ensures that its valued customer base has access to its continuously developed and updated knowledge base system. Such database holds about 120,000 support tools and pointers for both hardware and software technical issues. This huge and extensive source of valuable technical information empowers each member or client by enriching their technical knowledge and by providing them immediate answers to their basic queries.
Overall, the company's technical support matrix composed of Remote Support, Onsite Technicians, and Self Help Resources reward consumers of varied and flexible options in addressing their concerns. So, whatever the problem is, customers can be assured that they will be provided with a thorough and dedicated professional assistance that adheres to the highest technological standards. At IT Desk Now, technical troubles are dealt with promptly, efficiently, and accordingly.
For additional queries and concerns, the following contact details can be used:
Contact No.: 1-(800)-605-9804
Email Address: [email protected]
Official Website: http://itdesknow.com/
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Tags: tech support, technical support services, technical support solutions