IT Desk Now, Providing Top-Grade Tech Support to Small Businesses

Online, November 14, 2013 (Newswire.com) - IT Desk Now has taken their service a mile further with their employment of practices designed to better assess and evaluate computing environments of small businesses. With the help of their 14,000+ licensed and certified technical experts, they have developed a base system of support tips and tools addressing a wide range of computer issues, from software bugs to hardware crashes.

IT Desk Now aims to provide empowerment and aid to businesses seeking success in their respective industries. The company does this by offering round-the-clock technical support, anti-virus protection service and on-site support.

Round-the-Clock Technical Support

IT Desk Now's tech support service is mainly based on a remote connection. This means clients need not go through the inconvenience of having to bring computers out offices for a physical check. IT Desk Now understands that getting business operation hours compromised can subject companies to loss risks and such is why they have primarily designed their tech support to come available through phone.

As their support teams are comprised of trained technical experts with excellent communication skills, service delivery is also guaranteed to come smooth and uncompromised.

On-site Support

It is essential to recognize as well though that not all technical issues can be resolved remotely. As such, IT Desk Now has extended their support services to include on-site assistance. Because the company places high value to each and every of their members, whether it is to a home office, boat or building, they will guarantee sending of a professional who can look into the issue at hand.

Anti-Virus Protection

Other than technical support, IT Desk Now also caters to disarming viruses that are potential to cause extensive damage to work computers. New viruses are continuously being developed and many of these prey on unprotected computers. They may be used for the malicious recovery or even deletion of financial records, files and other such important business documents.

A leader in the industry for deactivating and rooting out viruses, IT Desk Now ensures quick virus eradication. With just one call, they will immediately run through an evaluation and basing on the results, will offer the best resolution possible.

A membership with IT Desk Now also comes with an entitlement to access its updated and continuously developed knowledge base system. This database holds over 120,000 support tools, pointers and tips on handling technical issues whether software- or hardware-related.

The company also makes available a technical support matrix comprised of listings of its onsite technicians, self help resources and remote support. Hence, whatever issue members or clients are experiencing, they will be assured effective and dedicated expert assistance of the best technological standard.

For concerns and additional questions, these contact details may come of use:

Contact No.: 1-(800)-605-9804
Email Address: [email protected]
Official Website: http://itdesknow.com/

Company Contact Information
IT Desk Now
Communications Circle, Virginia Beach
23455
1-(800)-605-9804