IT Solutions Firm Camino Information Services Announces Help Desk

Houston, Texas , August 1, 2014 (Newswire.com) - Camino Information Services is fast becoming a rising star in the world of IT solutions with a growing national client base.  Today Camino announces the availability of their help desk support services.  Help desk support helps foster the "Lean IT" model, allowing businesses to enjoy the cost savings of outsourcing with the benefits of keeping the services onshore.

Outsourcing help desk services has been a standard business model for decades, but as more American consumers grow jaded with trying to solve a problem through a communication and language barrier, more and more companies are choosing to outsource their help desks onshore.  Keeping the help desk within the continental United States can do a great deal to boost the good will perception of a company and improve customer retention rates. 

A good, quality help desk is vital to customer satisfaction. If a customer thinks a business is trying to save money on help desk quality they can feel unsupported and unlikely to repeat business.

Sarah McMullin, Project Coordinator

Camino offers competitive rates for help desk outsourcing and can assist your clients or employees with whatever software or hardware problem they may be having.  Help desk hours may be purchased in blocks of hours or as a subscription based on the number of callers to whom the service will be made available.  

Help desk support through Camino Information Services is available 24 hours a day, 7 days a week, through a ticketing system, email, chat, or phone call.  Camino insures that no call or ticket goes unanswered and will do anything to protect their reputation of providing stellar customer service. 

For more information about hiring Camino Information Services to outsource a business help desk onshore, please  call (281)742-9565, or email [email protected] today.