iTwiz - Cloud-Based Analytics Solution for ITSM - Now Available in the Oracle Cloud Marketplace

Oracle Cloud Customers Can Use iTwiz to Make Informed Decisions by Measuring Their IT Team's Performance, Driven by Data and Analytics
iTwiz - Cloud-Based Analytics Solution for ITSM - Now Available in the Oracle Cloud Marketplace

​Snuvik Technologies, an expert in Analytics, Big Data, ERP, PLM, Cloud, Mobility and Platinum level member of Oracle PartnerNetwork (OPN), today announced that its Cloud-based Analytics Solution for ITSM, iTwiz, is now available in the Oracle Cloud Marketplace offering added value to Oracle Cloud Application customers.

iTwiz empowers IT organizations to monitor activity of every stream/person. iTwiz unlike other Business Intelligence (BI) Solutions has the flexibility to leverage the existing BI Platforms or utilize the Oracle Business Intelligence Cloud Services. iTwiz integrates with ITSM tools to provide seamless navigation from macro to micro data.

Snuvik Technologies participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of iTwiz. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals.

Mainak Mitra, Global Delivery Head, Snuvik Technologies

iTwiz dashboards help management and individual IT team members to diagnose and manage their IT events more efficiently. It also provides an easy-to-use drag and drop facility to find answers for IT team’s queries about incident, change requests, service requests, outages, leaves and training.

The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and service providers offering unique business solutions, including ones that extend Oracle Cloud Applications. Oracle Cloud is the industry’s broadest and most complete public cloud, delivering enterprise-grade services at every level of the cloud technology stack including software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS), and data as a service (DaaS).

“Today IT management is struggling to leverage ITSM data to make informed decisions. This is where we see iTwiz playing a big role,” said Mainak Mitra, Global Delivery Head, Snuvik Technologies. “Snuvik Technologies participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of iTwiz. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals.”

The Oracle Cloud Marketplace offers an intuitive user interface to browse and search for available applications and services, as well as user ratings and reviews to help customers determine the best business solutions for their organization. With its new automated application installation features, customers can easily deploy provider business applications from a centralized cloud interface.

Source: Snuvik Technologies

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Tags: ITSM, ITSM analytics, iTwiz, Service Management


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About Snuvik Technologies

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Snuvik Technologies is a leading IT firm known for delivering cutting-edge technology services including Oracle BI, Cloud ERP solutions, Big Data, Oracle Cloud BI, Oracle ERP implementation, Agile PLM implementation and enterprise mobility.

Snuvik Technologies
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