Katalyst Launches a New Business Unit to Drive Innovation for Superior Customer Experiences
EVANSTON, Ill., April 3, 2018 (Newswire.com) - Innovation stimulates creativity and is essential to keep up with the world’s incredibly fast-paced technology industry. As the ability to develop new, creative solutions is the basis for the company’s growth, Katalyst Technologies has established its first Innovation Business Unit to trigger innovation in every customer engagement.
Nixon Xavier, a veteran in the technology industry, will be leading Katalyst’s Innovation division, collaborating with other business unit leaders across the company, to enhance customer experience. This strategic division will act like a startup within the larger organization, tasked with innovating a line of products and services by leveraging our industry knowledge coupled with AI, Machine Learning and other emerging technologies. “Innovation presents itself in times of necessity, and necessity is the catalyst for innovation. In today’s competitive and quickly progressing world, it is necessary to present our customers with innovative solutions. I’m very excited to lead the Innovation Business Unit and positive it will have a favorable impact on our customers’ experience,” says Xavier.
Katalyst [has] built innovative products like BoardShare, EnSoul, Celero, and others over the years, based on our philosophy of investing in innovations that create value for our customers and communities. Our Innovation team under the direction of Nixon, will focus on incorporating AI, Machine Learning and alike in our products and services, which improve productivity and delivery speed to our customers.
Rahul Shah, CEO
The objective here is to institute innovative solutions and methods to increase value in customer engagement. Katalyst CEO, Rahul Shah, explains, “Katalyst [has] built innovative products like BoardShare, EnSoul, Celero, and others over the years, based on our philosophy of investing in innovations that create value for our customers and communities. Our Innovation team under the direction of Nixon, will focus on incorporating AI, Machine Learning and alike in our products and services, which improve productivity and delivery speed to our customers. We are encouraged by some of the early success we have experienced and more importantly the ability to retain and attract the best and brightest talent in the industry.”
This unique transition will help Katalyst provide more tools such as Casper – a pre-editing and copy-editing software tool that leverages machine learning and AI. Devoting a dedicated division to innovation authenticates Katalyst’s promise to deliver innovative products and services to its customers, as attracting and retaining the best talent.
About Katalyst Technologies: Katalyst Technologies is a software technology services and solutions provider based in Evanston, Illinois, USA. Katalyst operates in a wide variety of fields, such as e-Publishing, Fashion & Retail, Consumer Packaged Goods (CPG), Life Sciences, Wholesale & Distribution, Manufacturing, and Supply Chain Management.
With over 1250 employees around the world, the Katalyst family has coined its name in the fields of e-Publishing and e-Commerce by adding Nova Techset and Panacea to their list. Katalyst Technologies also offers a broad range of products and services in Enterprise Resource Planning, Engineering & Manufacturing, Supply Chain & Logistics, Professional Services sectors.
Source: Katalyst Technologies Inc.
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Tags: Artificial Intelligence, customer experience, e-Publishing, Fashion & Retail, Innovation, Machine Learning, Technology