Limitless Strategies Cultivates a Customer-Service Mind-Set

Jenkintown, PA, November 27, 2015 (Newswire.com) - "Business leaders know on a surface level that customer service impacts their success, but it’s alarming how many of them don’t realize how deep it must go,” said Adam, Limitless Strategies’ director of operations. “If you want people to keep coming back, it’s imperative to connect with them personally. All team members must understand this, which is why my colleagues and I hold regular customer service training for our associates. We want to keep their skills sharp.”

Adam explained that these customer care seminars are components of the firm’s overall culture of development and growth. All team members are led by example, and supported by coaches who guide them through hands-on learning. This approach equips them with the information, abilities, and confidence they need to succeed in the field. For instance, they all emerge from training knowing how to expertly build rapport with buyers for long-term retention.

"There are numerous techniques we review during our learning sessions, and later practice in the field,"

Adam , Director of Operations

Limitless Strategies’ Leader Shares Effective Customer Service Techniques

“There are numerous techniques we review during our learning sessions, and later practice in the field,” Adam continued. “To begin, we cover the importance of making good first impressions. This is crucial, because people form opinions within 10 seconds of meeting others. It’s much easier to get off on the right foot than to try to remedy a rocky beginning.”

According to Adam, Limitless Strategies’ team members also explore different ways they can express appreciation to customers. He noted that a warm, genuine smile and expressions of thanks go a long way. Exclusive offers, discounts, and free items are also effective.

“On a regular basis, we also review our content and print literature,” Adam indicated. “We want to make sure they have welcoming tones that are consistent with our brand. They must be friendly yet professional, and the information must be up to date. We also want to make sure that we not only respond to specific requests, but also share additional knowledge regarding our offerings and our industry.”

“Finally, on top of the customer service training, my colleagues and I carefully maintain a culture in which associates treat one another as friends,” Adam concluded. “At Limitless Strategies, we are more than coworkers. Customers notice it, and it makes an impact on them. What’s more, when we are truly happy to support one another, it’s much easier to support buyers as well. It’s a win-win.”

About Limitless Strategies, Inc.

Limitless Strategies, Inc. combines the expertise of its associates and high-quality strategic planning with impeccable execution in every initiative it launches. The experiential consulting and marketing firm reaches consumers via unique promotional platforms that garner measurable results. The team members diligently prepare every campaign, whether it is for a new business or a well-established firm. Time to market is swift and consulting services are available throughout its duration.

The primary goal at Limitless Strategies, Inc. is to cultivate dynamic relationships between clients and their potential consumers. The company effectively assists clients with fast-paced business growth, using scalable models designed to meet diverse campaign goals and to maintain compatibility with evolving market trends.