Motif, Inc. Plans Expansion in Costa Rica

Motif, Inc. announced the launch of a new delivery center in Costa Rica, in lines with its growth strategy, risk mitigation plan for its customers and for providing additional capabilities to its customers.

Press Release - Dec 15, 2009

Online, December 15, 2009 (Newswire.com) - Motif Inc., a leading U.S. based BPO and KPO Service Company that provides Customer Support, Back Office Processing, Research and Analytics, and Online Fraud Prevention services to Fortune 500 companies, has announced plans to set up a 500 seat service center in Costa Rica. The company will invest $2.5 million in this center that will begin operating in January 2010.

The Costa Rica center will become part of Motif's network of global delivery centers in Ahmedabad, India and Manila, Philippines. The state-of-the-art center will offer bilingual support in English and Spanish, provide location redundancy and a marked increase in Motif's global capacity to serve its fast-growing international customer base.

Motif's President and CEO, Chris Meneze, indicated that "This is a significant milestone in Motif's history - Our new Costa Rica center expands our international footprint and language capabilities, while positioning Motif for further growth."

The Aftercare Director of the Costa Rican Investment Promotion Agency (CINDE), Vanessa Gibson, pointed out that "Costa Rica has been consolidating its position as a near shore destination by combining efficiency, quality and productivity for companies of the services sector such as Motif".

About Motif

Motif, Inc. was founded in the year 2000 and is headquartered in California, USA. Motif is a leading BPO and KPO service provider with delivery centers in India, the Philippines, and Costa Rica. The company serves Fortune 500 and niche market leaders. Motif's A-list customers include global leaders in ecommerce, online retail, online travel, online payment services, and life sciences. The company supports its services with its proprietary Autonomics framework. Autonomics leverages Knowledge Management through technology enablers to deliver enhanced value to customers.

For further information, please visit Motif's website www.motifinc.com.

Share:

Tags: Back office, BPO, CINDE, Costa Rica, Customer Support, india, KPO, location redundancy, Online fraud prevention, philippines, Research and Analytics, Spanish support

About Motif, Inc.

View Website

Motif Marketing
Press Contact, Motif, Inc.

+91-79-2656-9828
Motif, Inc.
1A, Wall Street-2, Near Gujarat College
Ahmedabad 380006, Gujarat
380006
India
Motif Among The 10 BPO Companies In The World Rated At PCMM Maturity Level 3
Motif India Infotech Pvt. Ltd. is now one of the 10 BPO companies in the world to be appraised and rated at Maturity Level 3 of the People Capability Maturity Model® (PCMM®). It is also the first BPO company in Gujarat to achieve this milestone.
Motif, Inc. - Aug 22, 2011
Motif Ranked Best BPO Company In Gujarat, India
Motif India Infotech Pvt. Ltd. was awarded the prestigious 'Best BPO/KPO Company in Gujarat, India' award by the Gujarat Electronics & Software Industries Association (GESIA).
Motif, Inc. - Jun 2, 2011
Chris Meneze, President-CEO Motif Inc. speaks on "Transforming Customer Support from the Bottom of the Totem Pole to the Top" at the Online Retailer Expo, Australia
The cost-to-revenue framework moves retailers away from the current siloed approach and integrates the sales-marketing-service functions. It leverages support and web analytics to enhance revenues without incurring extra cost.
Motif, Inc. - Jul 6, 2010