MRM London Sets New Quality Control Benchmark With ISO 9001 Accreditation

Online, October 8, 2010 (Newswire.com) - MRM London has been recognised for its business management practices, and been awarded ISO 9001 Quality Accreditation by the British Standards Institute.

The ISO 9001 standard sets in place rigorous benchmarks for quality management across all the company's business processes in providing data, digital and relationship marketing services to clients. It also sets in train a process of continuous service improvement, including both regular internal audits and external assessment to monitor progress against the ISO standard.

MRM London was awarded the standard after undergoing a preliminary review of key documentation followed by a formal compliance audit against the requirements of the ISO 9001 standard. The third, future stage, will involve follow-up reviews or audits every six months to confirm that the organisation remains compliant.

This latest accreditation also follows the company's recent ISO 27001 certification for information security.

Mike Cornwell, CEO of MRM London, commented:
"Achieving this new standard means we can offer clients even greater confidence in the levels of service and quality they receive from us. In addition it provides an internal benchmark tool to better manage and optimise our working processes."

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About MRM London
MRM London is a top-five UK interactive agency and a top-five UK direct communications agency based in Southwark. The agency helps brands and businesses navigate the technology-connected world by truly understanding people and coming up with great ideas that are relevant, useful and entertaining. MRM London is part of MRM Worldwide - a leading digital and relationship marketing agency network.

Further information:
Toby Hall / Jonathan Kinsella (gth media) +44 (0)20 3103 3904
Mike Cornwell (MRM London) +44 (0)20 7153 8007