MyTelCenter.com Expands Call Center Operations To Playas De Rosarito , Mexico

Online, November 5, 2011 (Newswire.com) - My Tel Center, a leading global business process outsourcing (BPO) provider, today announced that it is opening a call center in Playas de Rosarito, Mexico to serve English and Spanish-speaking U.S. consumers. The facility adds more than 40 seats to My Tel Center established agent base in Mexico. The facility will be ready for occupancy in December 2011 and My Tel Center expects the center to receive its first call in Q1 2012.

My Tel Center first entered Mexico in 2010 to provide customer and tech support for small and medium sized companies in wireless, consumer electronics, media services, banking and other financial product lines. My Tel Center provides bi-lingual support solutions via Telephone, and web enabled technologies.
"Latin America, and Mexico in particular, has really come into its own as a call center hot spot due to the countries unique ability to offer culturally aligned, multilingual talent for a wide range of U.S. consumer markets," said Wesley Obee, general manager of the Americas at My Tel Center. "And with the ongoing support of organizations such as empreser.org, My Tel Center continued investment in this nation and its peoples is a sustainable win-win for our client base and employees."

About My Tel Center

My Tel Center is one of the leading business process outsourcing (BPO) call center providers; Our associates provide clients with predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency. The company is privately held. For more information, please visit www.mytelcenter.com