New Amazon Customer Service Center Opens in Cape Town

Online, October 29, 2010 (Newswire.com) - Amazon today announced that its new customer service center in Cape Town, South Africa, has opened and is actively responding to phone inquiries from U.S. customers this week.

The center has hired approximately 150 new employees for its launch this year to support Amazon's websites in the U.S. and Germany. It is expected to create more than 600 new jobs during its first two years of operation, with an additional 400 seasonal jobs to be added during the fourth-quarter holiday seasons.

"We've built a great team at our new center that is working hard to take care of Amazon's global customers," said Scott Sommers, Senior Site Leader for the Cape Town center. "Cape Town's well-known hospitality has been provided to us from the moment we started developing our new facility and reaffirms our decision to build a presence in the area."

The center in Cape Town will provide services in English and German, and available positions will be listed at http://www.amazon.com/careers.

During the third quarter of 2010, Amazon.com's net sales increased 39 percent to $7.56 billion in the third quarter, compared with $5.45 billion in third quarter 2009. Amazon.com offers more than 40 categories of products (including books, music, video games, electronics and others) and serves millions of customers around the world.

About Amazon.com
Amazon.com, Inc. (NASDAQ: AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Amazon.com and other sellers offer millions of unique new, refurbished and used items in categories such as Books; Movies, Music & Games; Digital Downloads; Electronics & Computers; Home & Garden; Toys, Kids & Baby; Grocery; Apparel, Shoes & Jewelry; Health & Beauty; Sports & Outdoors; and Tools, Auto & Industrial. Amazon Web Services provides Amazon's developer customers with access to in-the-cloud infrastructure services based on Amazon's own back-end technology platform, which developers can use to enable virtually any type of business. Kindle, Kindle 3G and Kindle DX are the revolutionary portable readers that wirelessly download books, magazines, newspapers, blogs and personal documents to a crisp, high-resolution electronic ink display that looks and reads like real paper. Kindle 3G and Kindle DX utilize the same 3G wireless technology as advanced cell phones, so users never need to hunt for a Wi-Fi hotspot. Kindle is the #1 bestselling product across the millions of items sold on Amazon.

Amazon and its affiliates operate websites, including www.amazon.com, www.amazon.co.uk, www.amazon.de, www.amazon.co.jp, www.amazon.fr, www.amazon.ca, and www.amazon.cn. As used herein, "Amazon.com," "we," "our" and similar terms include Amazon.com, Inc., and its subsidiaries, unless the context indicates otherwise.