Oculus Business Solutions Introduces Customized Online Customer Service and Sales Training Program for Hotels and Businesses

Online, May 26, 2011 (Newswire.com) - Oculus Business Solutions, an innovator of personalized customer service and sales training strategies, has announced an Online Training Program that offers tailor-made webinars, video tutorials and Web consultant services to hospitality businesses.

Customer service representatives whose schedules do not accommodate onsite training seminars can now benefit from the Oculus Online Training Program, designed to provide customized instructional material at the user's convenience. Current online training consists of on-request and pre-set, company-wide webinars that discuss the topic of the client's choosing. Starting July 2011, for those customers who are unable to make webinar appointments, the Online Training Program is providing custom-made video tutorials and 24-hour Web consultant support to instruct on Oculus' tried and tested sales and marketing strategies.

Be it training in customer service, sales, reservations or revenue management, the Oculus Online Training Program will give participants the flexibility to choose which concepts to receive instruction on and when.

Says Kevin James Saunders, CEO of the Oculus Group of Companies, "We wanted to add customer service and sales training videos for our current clients to assist in their staff learning and growth opportunities. Many locations need additional training follow up or the ability to allow their team members to receive training on their own time".

The Oculus Online Training programs will consist of learning videos available 24 hours a day accompanied by online workbooks. Once a participant completes a training module, they can take a corresponding test to become Oculus certified for a period of 1 year.

"We spent a lot of time making our video learning modules fun and interactive. Seeing some of the other training videos courses from other companies, we certainly feel that our product will meet the learning objectives while providing a fun study opportunity for the learner," says Saunders.

For more information about the Oculus Online Training Program, go to www.oculussolutions.com or call 1-888-OCULUS4.