Rackspace® Hosting Relies on Perle Console Servers in All Data Centers

Online, October 29, 2013 (Newswire.com) - Perle Systems, a global provider of advanced serial to Ethernet and secure device networking solutions, today reveal that Rackspace® Hosting use IOLAN Console Servers to facilitate fulfilment of Uptime Service Level Agreements (SLAs).

Businesses around the world depend on Rackspace for cloud, managed and hybrid hosting through an extensive network of global data centers. To offer 100% uptime SLAs to customers, Rackspace runs an internal network which is used to manage, maintain and troubleshoot these Data Centers. Among other mission critical devices on the internal network are Perle IOLAN Console Servers fulfilling various requirements including pre-deployment into newly constructed server rooms, pre-configuration of devices prior to rack installation and troubleshooting if the network is down.

"When we first start building a new room, we have very little connectivity but we still need to get switches racked and configured," explains John Progar, Network Engineer with Rackspace Hosting. "By placing a Perle Console Server in that room, we can get gear racked and powered immediately. We then configure everything from our desks instead of out on the data center floor with a laptop."

John continues, "If we're going to add a switch somewhere, we need to apply some configuration to it so that once it's racked we can access it. This is done with a Perle Console Server in our office. Once we have the configuration applied, we can rack them in the data center."

"Some Perle Console Servers are actually live on the public Internet and are a last-resort door into the network in case of a catastrophic failure. Some of our gear is in un-manned facilities and we depend on those devices to minimize the number of four-hour trips we have to take."

Perle IOLAN Console Servers bridge the distance between remote IT equipment and technical support staff. Any device with serial connections can be networked and managed remotely - even across the Internet.

To learn more, read the complete Rackspace Console Server Case Study.

About Rackspace®: www.rackspace.com

Rackspace® (NYSE: RAX) is the open cloud company and founder of OpenStack, the standard open-source operating system for cloud computing. Headquartered in San Antonio, Rackspace delivers its renowned Fanatical Support® to more than 200,000 business customers, from data centers on four continents. Rackspace is a leading provider of hybrid clouds, which enable businesses to run their workloads where they run most effectively - whether on the public cloud, a private cloud, dedicated servers, or a combination of these platforms. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, and is featured on Fortune's list of 100 Best Companies to Work For. For more information, visit www.rackspace.com.