RCGILTNER's Digital Lending Platform Selected by $12.4B United Community Banks, Inc

LOUISVILLE, Ky., December 6, 2018 (Newswire.com) - United Community Bank, subsidiary of United Community Banks, Inc., a $12.4 billion asset bank holding company, will deploy the digital lending technology platform provided by RCGILTNER Services, Inc (RCG). This technology will enable United to provide fully compliant, all-digital loans to consumers and small businesses in just minutes with underwriting completely under its control and branding. This new capability is expected to be available to customers across United’s footprint in Georgia, South Carolina, North Carolina, and Tennessee during the second quarter of 2019.

The platform utilizes “responsive design” technology, allowing borrowers to access the banks’ licensed lending site from any computer or mobile smart device via self-service, 24 hours a day.

We are pleased to partner with RCGILTNER to offer this convenient and efficient lending platform to customers.

Lynn Harton, CEO of United Community Banks, Inc.

“We are pleased to partner with RCGILTNER to offer this convenient and efficient lending platform to customers,” said Lynn Harton, CEO of United Community Banks, Inc. “We selected RCG not only because of the impressive technology and capabilities, but because this platform will uniquely offer us the ability to serve our clients quickly without sacrificing the high standard of customer service we are known for.”

“Deploying the digital platform not only allows United Community Bank to serve a new and growing segment but also significantly reduces costs in delivering loans, typically under $30,000, because there is no branch visit required and no paperwork produced – it’s completely digital. The average application is completed in less than eight minutes, and the borrower knows the amount of approved credit immediately. Funding takes less than three days for most of our client financial institutions, but for those that desire faster fulfillment, like United, there is an immediate delivery method for funds utilizing the latest debit card technology,” said Greg Schreacke, CEO of RCG. 

Digital lending is changing the way people are borrowing money. McKinsey and other industry analysts have identified that community banks face losing up to 60 percent of their retail or small business profits in the next five years to non-bank online lenders as digital delivery becomes widely used and preferred.

“Digital lending for consumers and small business will be a key strategy for community banks to adopt to keep customer revenues and loyalty,” Schreacke added. “Our technology is unique in the industry as we allow the financial institution to maintain control of the process, from underwriting through the delivery of these loans that are booked by the bank.” 

RCG provides digital lending technology to financial institutions and is headquartered in Louisville, Kentucky. For more information, please contact Robert C. Giltner at 502-640-1989 or [email protected].