Recordsforce Announces Deployment of the BPS Client Portal -
Provides real-time, cloud based tracking of Recordsforce's document conversion services.
Online, July 27, 2012 (Newswire.com) - - Recordsforce, Inc., announced today the launch of its document conversion client portal for its outsourced document scanning customers. The BPS Client Portal, an extension of Recordsforce's production management system, "Production Manager" by Be Productive Systems or BPS, is a unique-to-the-industry records management and tracking portal, giving Recordsforce's clients the real-time means to manage their records as they are processed through Recordsforce's document scanning production environment.
The BPS Client Portal addresses both the need for and desire of clients to clearly understand where their records stand during their conversion from paper to digital image. The portal allows customers to schedule their own record shipments, confirming "chain of custody" before they even leave the client's hands. Plus, the portal allows users to track their records - in real time - as they move through Recordsforce's SSAE16-Type II compliant, production conversion process. Additionally, the portal maintains a complete reporting history of each record set that was completed, providing Recordsforce's clients a complete audit trail.
"Giving customers a self-service tool to check on their work has been a win-win for Recordsforce and its clients," noted Bill Becker, president & CEO of Recordsforce. "By providing our clients greater visibility into our document conversion services, we have removed one of the greatest hurdles encountered when businesses engage us for our outsourced document scanning services: the sense of control and the ability to know where things stand that are out of their hands."
"Each of our 15+ nationwide locations sends their records directly to Recordsforce for document conversion," stated John Kearnes, Corporate Controller at Integramed America. "With the BPS Client Portal, not only do I have direct visibility into Recordsforce's document scanning process, but I also have the ability to hold each of my offices accountable. And perhaps even more importantly, I have the peace of mind knowing our records are being processed on-time in a safe, secure manner."
Share:
Tags: Be Productive Systems, document scanning production man, Production Manager, Recordsforce