RingCube vDesk Honored with a 2010 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine

Online, August 18, 2010 (Newswire.com) - RingCube Technologies, the leading provider of managed virtual workspaces, today announced that Technology Marketing Corporation (TMC) has named RingCube's vDesk as a recipient of its 2010 IP Contact Center Technology Pioneer Award from its magazine, Customer Interaction Solutions. Customer Interaction Solutions has been the leading publication in the CRM, call center and teleservices industries since 1982.

RingCube vDesk's unique desktop virtualization technology separates the user's desktop environment - including applications, data and settings - from the operating system and encapsulates it into a secure, encrypted container. Users can run their vDesk workspace at the office or on unmanaged PCs - at home, or at disaster recovery site. When users start their vDesk workspace, it transforms any Windows PC into their own familiar corporate workspace where users can access their files, applications, settings and entire desktop environment. Unlike legacy solutions, vDesk can run desktop applications such as Virtual Private Networking (VPN), Voice Over IP (VoIP) clients, video training, streaming media, and even intensive 3D graphics at full performance without any degradation.

"Recognized by TMC, vDesk is the solution that is becoming a 'secret weapon' of leading call centers, especially those expanding into the homesourcing, virtual agent space," said Doug Dooley, vice president of marketing and product management, RingCube. "RingCube enables customers to gain a competitive advantage through the benefits of secure managed virtual desktops that perform better than other desktop virtualization solutions."

The 2010 IP Contact Center Technology Pioneer Award honors companies that have produced an innovative, successful IP contact center product or service.

"TMC is proud to distinguish RingCube with an IP Contact Center Technology Pioneer Award," said Rich Tehrani, CEO, TMC. "vDesk has been designed with the needs of the contact center market in mind. Technology is the key to the success of any call center, so it is my pleasure to recognize RingCube for bringing superior, groundbreaking technologies to market while providing high quality and advanced applications."

Winners of the IP Contact Center Technology Pioneer Award were highlighted in the July 2010 issue of Customer Interaction Solutions magazine.

About RingCube Technologies
RingCube is the leading provider of workspace virtualization. The company's innovative virtualization solution, vDesk, enables users to securely access their complete desktop computing experience from any Windows PC anywhere in the world. With vDesk, organizations can increase user productivity, lower desktop management and support costs, and eliminate the performance and resource overhead commonly found with legacy virtualization approaches. The company is privately held and based in Mountain View, Calif. For more information, please visit: http://www.ringcube.com/, or follow RingCube on Twitter at http://twitter.com/ringcubeinc.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.

About TMC
Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's Top U.S. sites, placing TMCnet in the nation's top .03% most visited Web sites. In addition, TMC produces ITEXPO; 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). TMC serves other communications market segments with the Cloud Communications Summit (in conjunction with Light and Electric); CVx ChannelVision Expo (in conjunction with Beka Publishing); and MSPWorld™ (in conjunction with the MSP Alliance).

TMC also serves technology professionals with industry-specific Web sites: InfoTech Spotlight, 4GWE, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite Spotlight, Green.TMCnet.com, Healthcare.TMCnet.com, Business Video, Finance.TMC.com, Legal.TMC.com and Education.TMCnet.com. For more information about TMC, visit www.tmcnet.com.