SafeBase Announces New AI Capabilities to Diminish the Burden of Security Questionnaires

SAN FRANCISCO, November 15, 2023 (Newswire.com) - SafeBase, the leading Trust Center platform, today announced the launch of its newest product: AI-powered Questionnaire Assistance. Built as a “last-mile” support to help customers quickly respond to outstanding security questionnaires, AI-powered Questionnaire Assistance incorporates the technology and expertise from the company’s acquisition of Stacksi in September.

For companies selling to the enterprise, responding to security questionnaires is a manual and time-consuming process. To reduce this burden, organizations like LinkedIn, Asana, and Jamf have created SafeBase Trust Centers, which allow buyers to self-serve the information they need to conduct a thorough security assessment and reduces the need to respond to a questionnaire by 74% or more. Yet, even with a robust Trust Center, there are still instances when a vendor must respond to a security questionnaire. SafeBase’s AI-powered Questionnaire Assistance leverages the content in a customer’s Trust Center, including their Knowledge Base of past questionnaire responses, to find and generate answers to unavoidable security questionnaires.

"Today’s enterprise buying cycles are increasingly focused on establishing and maintaining trust between buyers and sellers. Yet, the traditional method of building trust — the dreaded security questionnaire — represents a significant drain on resources for vendors," said Al Yang, CEO of SafeBase. "Our AI-powered Questionnaire Assistance reduces the time required to complete security questionnaires by 80% or more, allowing organizations to focus on other strategic initiatives while continuing to invest in customer trust."

Built into the company’s flagship Trust Center product, AI-powered Questionnaire Assistance uses the Trust Center’s wealth of knowledge to provide the most accurate responses to security questionnaires. Whether a question has been previously answered or not, AI-powered Questionnaire Assistance intelligently searches for matching or similar responses and generates new, accurate answers when needed. Users can review, edit, and approve responses directly within SafeBase, ensuring the highest level of accuracy and control.

SafeBase supports the most commonly used questionnaire formats, including those hosted in third-party risk management platforms, which can be completed directly within the TPRM platform via the SafeBase Chrome extension. In addition, by using AI-powered Questionnaire Assistance, companies can continually improve their wealth of knowledge, with the option to add newly-generated responses directly into the Knowledge Base.

“Two principles guide the creation of our questionnaire assistance technology: accuracy and speed,” said JJ Metzinger, Head of Innovation at SafeBase and former Stacksi CTO/co-founder. “With the wealth of knowledge afforded by a SafeBase Trust Center, plus seamless in-product workflows and generative AI where needed, customers can provide meaningful answers to questionnaires in a fraction of the time. The technology we’ve built has brought the average time to completion for questionnaires from five hours to less than one.”

With the launch of AI-powered Questionnaire Assistance, SafeBase reaffirms its vision of eliminating the time-consuming and cumbersome task of responding to security questionnaires. By diminishing the need to respond to questionnaires and significantly reducing the burden when a questionnaire is required, SafeBase empowers organizations to put security front and center in every deal. Learn more about SafeBase and AI-powered Questionnaire Assistance in our blog.

About SafeBase

SafeBase empowers security & governance, risk, and compliance teams to develop a customer-facing, scalable Trust Center that automates the security review process between buyers and sellers. Fast-growing companies like LinkedIn, Asana, Jamf, and Snyk use SafeBase to reduce security questionnaires, create a better buying experience, accelerate sales velocity, and position security as a revenue driver. To learn more, visit www.safebase.io.

Source: SafeBase