Seattle Management Consultant's Book On Communication Skills for Teams Is Now Available for Kindle and Nook

Online, February 23, 2012 (Newswire.com) - Cheri Baker of the Seattle-based consulting firm, Emergence Consulting, is a management and human resources expert with special expertise in the area of business team building and conflict resolution. Cheri wrote her book "Communication Skills for Teams" to help managers all over the country expertly handle one of the most important parts of their job - building a successful team.

Discussing her book, Cheri says "There are many issues we need to respond to in the workplace. Performance goes off the rails, people behave badly, communication misfires, or drama ensues. Responding to these challenges takes courage, patience, and a toolbox of experiences and scripts. I wrote this book to provide managers - new and experienced - with the most important of those tools."

Communication Skills for Teams is a fully illustrated work that covers multiple areas of challenge for managers such as:

How to listen actively and effectively
How to get through difficult conversations with team members
How to handle responses when the receiver is defensive, upset, emotional, etc
A useful script for providing constructive feedback
A sample "effective email" template
A number of worksheets: Conflict Management Worksheet, Team Player Checklist, Non-Verbal Cues Activity Sheet and more

Recognizing though the increase in the use of e readers over the printed book Cheri's book is now available in both Kindle and Nook formats at amazon.com and Barnes and Noble.com respectively at a special price - just $4.99.

To learn more about Cheri Baker and Emergence Consulting, visit www.emergenceconsulting.net. Emergence Consulting's core services include management coaching, leadership training, team building, customer service and communications training, and strategic plan facilitation.

Cheri holds a Masters degree in Organizational Psychology from Antioch University in Seattle, and is a SPHR. She writes about her consulting experiences on her blog: The Enlightened Manager.

Emergence Consulting is based in Seattle, WA.