Service Please Vs. No Wishes

The Service Ampel is supposed to be placed in the guest area where it can directly be used by all customers to show their current need of service.

Popular restaurants, bars and delis tend to get busy especially during lunch or dinner time. Surely everyone is familiar with a situation where the service staff is either nowhere to be seen or does not give us enough time to make a decision.

A German inventor recently came up with an idea that very easily solves this challenge for both, guest and waiting staff. It also gives discreetly but still highly visible and innovative room for advertising on the table. The advertising device "Service Ampel" (Ampel is the German word for signal lights or traffic signal) is placed on each table and operated by the guests themselves. Other than the signal lights we know, it works with two colored sides and no further energy is needed.

Red and green

When the guests sit down to read the menu and make their choices, the Ampel gets turned green to the "no wishes" -side, letting the waiter or waitress know that there is still time needed.

However, is the device turned red to the "service please" -side, it discreetly tells every service personnel that the guests are ready to order. Throughout the entire visit, the guests receive exactly the attention they are asking for, which can have an enormous impact on customer satisfaction and revenue.

It also easily replaces the "reserved" sign, if needed. In addition to this highly effective way of communication, it gives room for advertising and logos, which we usually see on napkins, coasters and glasses. Whenever the promotion ends or a new season is about to start, signs and drawings can be changed easily. The design has a sand glass shape and can be produced in different materials.

The Service Ampel is a true all-rounder and a great asset to every caterer or gastronomes. Right now inventor Moritz Engelhardt and the Erfinderhaus Patenverwertungs GmbH are looking for a manufacturer, licensee, distributor and marketing partner.

Further information you find on our platform:
http://www.inpama.com/index.php?content=invention&id=644

Pictures: Moritz Engelhardt

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Tags: guest, Invention, restaurant, service please, waiter


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Bettina Lurz
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