Servion Inc. appoints David A. Baker as Vice President - Sales & Business Development (Enterprise Business), North America

Online, August 25, 2010 (Newswire.com) - Servion, a global specialist in the Customer Interaction Management (CIM) domain, today announced the appointment of David A. Baker as Vice President - Sales and Business Development (Enterprise Business) for North America. David joins Servion with more than 15 years of experience in Contact Center technology domain.

Prior to joining Servion, David has worked with Vexis and Envox (acquired by Syntellect) in sales leadership roles. Throughout his career he has worked within entrepreneurial, team-centric environments where the challenges require focus and dedication. David has built teams from the ground up and is a strong team player who makes collaborative decisions.

Servion consults, designs, deploys, and manages customer interaction solutions for a number of Fortune 500 companies spread across airline, banking, manufacturing, and telecommunication verticals globally. Servion maintains partnerships with several leaders in Contact Center Solutions like Acqueon Technologies, Avaya, Calabrio, Cisco, ClickFox, Microsoft, Nuance and Voxeo. With North America contributing to one third of its global revenues, Servion has major business interests in this geography. David's appointment is in line with Servion's aggressive growth plans for the region.