Signature Healthcare at Home Agency Receives Exceptional Patient Feedback

SALT LAKE CITY, October 29, 2019 (Newswire.com) - Signature Healthcare at Home’s hospice agency in Salt Lake City, Utah, received outstanding state survey results with positive patient and caregiver feedback.

The survey is an on-site inspection conducted by the Department of Human Services, based on guidelines outlined by the Centers for Medicare & Medicaid Services.

The Salt Lake City hospice agency received exceptionally high ratings in low rehospitalization rates, managing daily activities, handling of special care issues, and recommendations for their hospice services.

The hospice agency ranked above the state and national average in ratings; 92% of those who took the survey rated Signature Healthcare at Home’s Salt Lake City hospice agency a nine or 10, which is 12% higher than the state average.  

The agency also ranked above the national average in how the team handles specific care.

“This shows our clinicians are working really hard and doing a good job representing the company and taking care of our patients,” said Beth Jones, BSN, RN, Director of Professional Services for Signature Healthcare at Home’s Salt Lake City office.

The hospice team maintains exceptional low-deficiency ratings. Their 2019 results revealed only one deficiency, right next to the highest possible score. They received a similar score during their last survey in 2016. In previous surveys conducted by another program, patients frequently call out specific clinicians, saying they love the staff and feel cared for.

“The great survey results again affirm the exceptional care and clinical team we provide to the Salt Lake City area,” said Mary Kofstad, Division President of Signature Healthcare at Home. “Our patients and families come first, and we are dedicated to quality staff and care, and this affirms the team’s excellent work to the patients and families we service in hospice.”

This high rating stands as a testament to the company’s mission to enhance the life of every person they serve and exemplifies one of their core values: quality that is obvious.

Signature Healthcare at Home congratulates their Salt Lake City hospice team on this exemplary patient feedback and true dedication to serving their patients.

About Signature Healthcare at Home

Based in Wilsonville, Oregon, Signature Healthcare at Home provides care wherever their patients call home throughout Idaho, Oregon, Utah, and Washington. Services include home health, hospice, palliative care, rehabilitation therapy and more. Signature's staff aims to enhance the life of every person they serve as part of the Avamere Family of Companies. For more information, please visit 4signatureservice.com.

Signature Healthcare at Home

25117 SW Parkway Ave, Suite F

Wilsonville, OR 97070

For press inquiries, please email [email protected].

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Source: Signature Healthcare at Home