Singularity Chosen For Disaster Relief I.T. Program

Online, November 25, 2011 (Newswire.com) - Leading non-profit international relief and development organization, Catholic Relief Services (CRS), has chosen global Business Process Management (BPM) and Case Management software vendor Singularity as the supplier of its new BPM solution.

Singularity's BPM Suite, TotalAgility, will enable CRS to carry out a business transformation program and improve its efficiency in undertaking relief work. CRS is a leading provider of relief aid and has assisted hundreds of thousands of people in need of disaster relief. Through its use of Singularity's TotalAgility solution, CRS also becomes a leader in the use of technology to transform its administration and so improve its capacity to deliver disaster relief.

CRS chose Singularity against stiff opposition from other suppliers because the charity regards it as the provider that best understands its needs and culture. The TotalAgility product is extremely well suited to CRS's need for an enhanced reporting system, which explains to major funders how their money is spent and what impacts it has had. The TotalAgility product has established itself as a market leading BPM suite.

Carol Bothwell, Chief Learning Officer with CRS, says: "I know from my professional experience in the information technology sector just how important it is to have the right I.T. platform to drive your operations. With Singularity's TotalAgility BPM solution we are convinced that we will be able to achieve substantial efficiencies, increase our capacity to raise funds and make service improvements. That will mean more people in desperate need will receive our support, more lives can be saved and more people will be assisted to have better and longer lives."

CRS will use Singularity's BPM Suite to create its Project Information Management Solution (PIMS) to improve its co-ordination of people and resources at all stages of relief efforts. This will include identifying needs and interventions; outlining projects and objectives; seeking funds and other resources to make effective interventions; drawing-up contracts; managing projects; and reporting on project outcomes to funders.

A key factor in the contract award was Singularity's proven capacity to provide BPM solutions that can be fully integrated with other software systems, including Microsoft's SharePoint, Exchange, SQL Server, and Office, all used by CRS.

Singularity is a Microsoft Gold Certified Partner and it supports the creation of agile organizations that continually improve efficiency, productivity and responsiveness. Its TotalAgility product is built on Microsoft technology and integrates out-of-the-box with all the Microsoft products adding the capability to graphically design and adapt Case Management processes.

About CRS:

CRS - Catholic Relief Services - is the official international humanitarian agency of the Catholic community in the United States. It alleviates suffering and provides assistance to people in need in nearly 100 countries, without regard to race, religion or nationality. Its programs include the provision of clean water, support for agricultural production and repair and recovery from disasters. Efficient management is essential for the charity to maximize its impact.

For more information visit: www.crs.org

About Singularity:

Singularity creates agile organizations that are continually more efficient, productive and responsive. We enable companies to sense opportunities, prioritize their responses and act to make positive change. This is achieved through the implementation of our industry-leading Business Process Management (BPM) and Case Management solutions.

Singularity's mission is to populate the world with agile organizations. As the leading Business Process Agility specialist we today serve clients in over 30 countries from our offices in London, New York, Singapore, Ireland and India and through our network of partners globally. Acclaimed by leading industry experts, as the best in our field, we provide a unique combination of thought leadership and practical help that creates a new generation of successful organizations.

For further press information please contact Kathryn McDevitt at Singularity.
Email: [email protected], or telephone: +44 (0)28 7126 7767
For more information, please visit http://www.singularitylive.com