Snuvik Technologies Pvt Ltd Showcased ITwiz -a Cloud Based Analytical Solution for ITSM at Oracle Open World 2016
San Jose, CA, September 30, 2016 (Newswire.com) - Snuvik Technologies, a ServiceNow and Platinum Level Oracle partner, has expanded its cloud offering to help today’s CIO, IT Manager, Leads and Individuals to take a data-driven well-informed decision. The new tool – ITwiz empowers every individual in IT Organization to monitor activity of every stream and person. ITwiz, unlike other BI Solutions has the flexibility to leverage the existing BI Platform or utilize the inbuilt cloud platform. ITwiz works with seamless integration to ServiceNow, from access to data load to detail level navigation.
“The challenge in today’s scenario is how to leverage data and help in making informed decisions. This is where we see ITwiz playing a big role. ITwiz’s seamless integration with ServiceNow will help any organization up & running with data analytics for their IT Service management in hours against days with optimized investments. One more advantage of the Solution is that it’s on Oracle BICS and can be ported to any other BI Platform, ” said Snuvik Global Delivery Head, Mainak Mitra.
The challenge in today's scenario is, how to leverage data and help in making informed decisions. This is where we see ITwiz playing a big role. ITwiz's seamless integration with ServiceNow will help any organization up & running with data analytics for their IT Service management in hours as against days with optimized investments. One more advantage of the Solution is that it's on Oracle BICS and can be ported to any other BI Platform
Mainak Mitra, Snuvik Global Delivery Head
“ITwiz is a proactive approach to gain better customer satisfaction for all internal or external facing IT Application in your organization than a reactive one,“ added Sudhir Panigrahy, Director – Snuvik Technologies.
ITwiz showcase dashboard view for management and individual IT team members to help diagnosis and to better team management. It also enables service with an easy to use drag and drop facility to find answers for IT team’s queries about incident, change requests, service requests, outages, leaves and training.
With ServiceNow and Oracle Platinum partnership status, Snuvik continues to receive the benefit of being able to start developing specializations that will allow them to grow their business, increase their expertise, reach higher levels of customer satisfaction, and create differentiation in the marketplace.
About Snuvik
Snuvik Technologies is a leading IT firm known for delivering cutting-edge technology services including Oracle BI, Cloud ERP solutions, Big Data, Oracle Cloud BI, Oracle ERP implementation, Agile PLM implementation and enterprise mobility. Along with our Oracle Platinum partnership, we have partnerships with SAP and ServiceNow that enables us to build, test, certify and sell apps or deliver certified integrated solutions on their respective platforms. With delivery centres in the United States and India, Snuvik has international experience developing efficient solutions that create business value for Global clients.
To find out more visit http://www.snuviktech.com
Media Contact:
Arun Gopinath
Head - Marketing
Snuvik Technologies
Tel: 408-213-8747
Email: [email protected]
Source: Snuvik Technologies
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Tags: BICS, ITSM, Oracle Agile Product Lifecycle Management, Oracle Big Data Solutions, Service Management