Soundview Executive Book Summaries to Host Interactive Webinar with Joseph Michelli

Online, February 11, 2012 (Newswire.com) - About the Webinar:
Zappos is a maverick business that demonstrates how an unwavering commitment to values, people and products is a formula for breakthrough success and significance.

In this Soundview Live webinar, The Zappos Experience, Joseph Michelli will use the principles he has drawn from the Zappos culture to help you deliver happiness to those you serve, become a beloved brand, increase your profitability, and increase your sense of purpose. Learn more at http://www.summary.com/Soundview-live.

About the Speaker:
Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as "catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary."

Dr. Michelli transfers his knowledge of exceptional business practices through keynote presentations that explore ways to develop joyful and productive workplaces with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their life. Dr. Michelli believes his greatest accomplishment is his ability to learn from the laughter and humor of his children, Andrew and Fiona.

Attendees will learn:
• How to make work fun.
• How to develop a tight "family" culture.
• How to forge strong personal connections with customers.
• How to drive consistent and unparalleled business growth.

How does a Soundview Live event work?
A Soundview Live event is an interactive conversation, where business experts are engaged in dialogue with Soundview's editors and listeners around their subject of expertise. Questions are encouraged and listeners are guaranteed to come away with clear business principles they can apply to their own company and career.

"Often, business owners look at media darlings like Zappos with their mouths agape, full of awe but unable to take action. For those eager to do more than watch, Joseph Michelli deconstructs the Zappos story and makes it attainable." -Seth Godin, Author, Poke the Box