Stratix Systems Named Among Nation's Best in Imaging Solutions Industry
Reading-based Technology Firm Recognized for Top-Class Client Servicing with PROs Elite 100 Certification
Online, August 31, 2010 (Newswire.com) - Stratix Systems was recently recognized by BEI PROs as one of the top 100 independent office technology organizations in the United States based on a series of criteria designed to measure its client service procedures and outcomes, as well as overall client satisfaction.
Companies that earn the PROs Elite 100 distinction have made the commitment to their clients to become the premier imaging systems provider in their respective marketplace(s), as well as one of the top 100 servicing and support organizations in the country.
"Achieving PROs Elite 100 Certification is the pinnacle of an independent office technology company's accomplishment and, in our expert opinion, clearly identifies them as one of the top 100 dealer service organizations in the United States and abroad," said Steve Rolla, Senior Partner at BEI PROs, co-authors of the Document Imaging Industry Service Benchmark Model.
Stratix Systems subjected itself to a year-long in-depth assessment of its service department and standards in order to qualify for the premier status, and simultaneously underwent various training programs to elevate performance to meet the ambitious benchmarking requirements. Achieving the prominent certification makes Stratix Systems the first and only independent office technology organization in southeast PA (including Philadelphia, Lehigh Valley, Reading, and Lancaster) and New Jersey to attain the PROs Elite 100 status.
"Superior client service has been a hallmark of Stratix Systems since our founding more than 40 years ago, and we are extremely honored to receive this prestigious designation from BEI PROs," said Brent Simone, President of Stratix Systems. "The PROs Elite 100 Certification helps reaffirm to our clients that Stratix Systems remains truly committed to delivering the top-quality service and support they have come to expect and demand from their imaging systems provider."
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