Telecom Management Service Now Offers Premium Management Option

Online, March 2, 2010 (Newswire.com) - Reston, Virginia, USA; March 2, 2010 - Telecom management firm, my-tem.com, has announced the availability a comprehensive suite of professional services aligned to manage the day to day aspects of its free telecom management platform. Business users will now be able to outsource the administration and maintenance of the my-tem.com provided software. my-tem.com's free offering is delivered on-demand thru a software as a service (SaaS) application, making the acquisition and implementation of the telecom management package simple and straightforward.

"Our free software solution has been well received," said Steve Murphy, Vice President of my-tem.com. "So well received, that our business telecom manager clients are asking us to do more for them."

The professional services will encompass the set-up of the initial telecom inventory, carrier billing accounts and financial allocations. The set-up process includes obtaining on-line access from carriers to avoid duplicate billing information. "It's part of our green initiatives to go entirely paperless for client support," said Murphy.

After the set-up, my-tem.com can continue to support the acquisition, loading and maintenance of the billing information through previously established interfaces. The monthly billing and inventory are updated based upon the carrier information provided and the mutually agreed upon statement of work. In addition to the loading and maintenance of the telecom databases, my-tem.com can perform basic checks of the carrier information to ensure that erroneous charges have not been added to the carrier invoice.

When the telecom billing information has been loaded, my-tem.com will produce an allocation report to automate the uploading of the telecom information into the user's accounting platform.

"By delivering the telecom management application over the Web via a SaaS platform, clients get turned up quickly, there are no integration projects to manage, and the benefits in terms of hard dollar savings and increased staff efficiency start flowing in just a few days or weeks, instead of the several months enterprise implementations require," commented Murphy. The addition of professional services solidifies my-tem.com's philosophy that telecom management should be user-friendly and flexible.

About my-tem.com
my-tem.com is focused on providing medium sized businesses specific and actionable telecom management tools and techniques focused on reducing telecom costs and the effort invested in managing service providers. Based in Northern Virginia's technology corridor and focused on delivering value across the US, my-tem.com is a no risk, high return opportunity for telecom managers to take their operations to the next level.