The Austin Diagnostic Clinic Begins Posting Patient Ratings and Comments of Physicians

Austin, TX, July 28, 2016 (Newswire.com) - ​​​Beginning today, The Austin Diagnostic Clinic (ADC) will publish online patient ratings and comments for its 145 doctors and advanced practitioners.  The ratings, based on actual patient visits and surveys, are collected, monitored and distributed by an independent, patient satisfaction company National Research Corporation (NRC) on behalf of the Clinic.   Consumers will be able to see each provider’s overall 5–star rating and the most recent comments from ADC patients.

As healthcare expands and choices increase, patients have a variety of providers to select for their care in Central Texas.  To date, patients have turned to online review sites like Healthgrades, Yelp, Vitals and other sites to review and evaluate physicians and providers.  Many times, the reviews from these sites cannot be verified as being generated from an actual patient.   In an effort to provide consumers with balanced and accurate information, ADC has decided to be fully transparent and publish these ratings and comments so potential patients may receive a balanced and accurate representation of the care our doctors provide.

Austin is growing so rapidly. Families new to Austin are looking for excellent health care providers. While word of mouth is most important, we also realize that many turn to the internet first to look for a new doctor. At ADC, we believe it is important to show a clear picture of what our patients think of the care they receive from The Austin Diagnostic Clinic. We have a wide range of specialties to meet the needs of our patients, and are proud to be able to offer these services in a patient-friendly environment

Mynda Waldrop, MD, The Austin Diagnostic Clinic Executive Medical Director

For the past 12 months, NRC collected survey data from patients seen at ADC’s nine locations.  The survey consists of nine rating questions and an open-ended question, “What would you tell family and friends about this provider?” which serves as the basis of the comments on each provider’s biography page.  Each week, new survey comments are uploaded to the physician or provider page.  The comments appear in their original format with the exception of having private and/or sensitive patient information removed.

“Austin is growing so rapidly.  Families new to Austin are looking for excellent health care providers. While word of mouth is most important, we also realize that many turn to the internet first to look for a new doctor. At ADC, we believe it is important to show a clear picture of what our patients think of the care they receive from The Austin Diagnostic Clinic. We have a wide range of specialties to meet the needs of our patients, and are proud to be able to offer these services in a patient-friendly environment,” says ADC Executive Medical Director and Urgent Care physician Mynda Waldrop, MD.

Patient ratings and comments are available for most of ADC’s 145 doctors and providers.  Those without ratings and comments have either not yet accumulated the 30 required surveys or see patients outside of the traditional office setting.  ADC is one of two medical group practices in Central Texas to post patient satisfaction scores. For more information about ADC Patient Satisfaction visit our Guide to Patient Satisfaction Survey and Ratings  page at ADClinic.com.

The Austin Diagnostic Clinic is an independent group of 145 doctors and providers practicing in 21 medical specialties at 9 locations throughout Central Texas since 1952.   Our vision is to be the premier multispecialty clinic providing compassionate care and excellent service. 

Source: The Austin Diagnostic Clinic