The Diamond Jewellery Studio Offers Streamlined Ordering Process

BRISBANE, Australia, January 30, 2018 (Newswire.com) - This year, The Diamond Jewellery Studio in Australia plans to update its website in a big way. The company has realised that previously, items for sale on the site have been high value and customers have been reluctant to purchase items online without contacting the company directly to find out more, whether it’s a completed piece of jewellery or a single loose diamond. Once contact is made and the client wishes to proceed with a sale, clients will be able to make payments with their debit or credit card or via bank transfer. For now, there are no plans to implement online orders and payments for jewellery shown on the website.

The Diamond Jewellery Studio has further refined its ordering process for customers. Once a customer makes an enquiry about diamonds or completed items, they are able to make an offer. Customers are able to make use of the site’s “your offer” facility to indicate their budget and determine if something can be made with their budget in mind. The company is usually happy to accommodate different price ranges as all jewellery is manufactured in-house in their Brisbane studio. That means all designs can be tweaked and individualised to suit any budget.

Once a customer has made an enquiry, the process usually involves two face-to-face appointments so as to customise a design to suit the customer’s requirements. On average, the entire process takes just two to three weeks from enquiry to final piece.

The Diamond Jewellery Studio doesn’t just cater to an Australian client base. While face-to-face appointments with overseas customers may prove challenging, the company uses tools such as Skype to talk to customers one-on-one and are able to allow foreign customers to view items via video link, especially in terms of viewing white and coloured diamonds at different stages of the manufacturing process. For higher-value pieces, the company does have offices in Hong Kong where clients can, if possible, view items and collect the finished piece.

For more information, go to https://www.diamondjewellerystudio.com.au/.  

The Diamond Jewellery Studio
Level 5/150 Edward St, Brisbane City QLD 4000
(07) 3012 8860

Source: The Diamond Jewellery Studio